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Oversees day-to-day library operations across the physical spaces, including scheduling, opening and closing procedures, routine circulation activities, student-worker coordination, supplies, and space-use support. Provides functional coordination of student workers and part-time assistants while focusing on operational excellence rather than formal supervision of full-time personnel. Delivers excellent customer service, interprets policies, and maintains welcoming library environments.
Reports to the Director of Library Services

Job Duties:

  • Coordinates daily operations across library spaces, including opening/closing procedures, scheduling, supplies management, and space maintenance.

     
  • Coordinates student workers and part-time assistants, including recruitment support, onboarding, training, task assignment, and performance guidance.

     
  • Assists in overseeing circulation operations, including billing, borrower accounts, financial holds, and policy interpretation for equitable access.

     
  • Assists in maintaining physical collections and spaces, including shelving, shifting, shelf-reading, cleaning, signage, and presentation standards.

     
  • Provides front line customer service, including general reference assistance (in-person and virtual), policy interpretation, and user support.

     
  • Maintains library management system records and compiles operational data and reports as needed.

     
  • Troubleshoots equipment issues, manages inventory, and coordinates resolution with IT and library leadership.

     
  • Supports library projects and initiatives, collaborating with librarians on user-facing services and special assignments.

     
  • Collaborates with campus departments to ensure the library’s presence at campus public events.

     
  • Serves on college and/or system committees as assigned.

     
  • Performs other related duties as assigned in support of the library and institutional priorities.