Customer Enrollment Associate
Revora Promotions, Inc. is seeking a full-time Customer Enrollment Associate in Palm Harbor, FL, supporting our telecom partner. As a sales and development firm, we believe exceptional enrollment starts with listening. The Customer Enrollment Associate will help customers enroll in internet, TV, and home phone plans, manage enrollment workflows with precision, and achieve sales goals through personalized guidance.
As a Customer Enrollment Associate, you'll start with comprehensive training in residential services, including internet speed tiers, TV bundles, and home phone features. The Customer Enrollment Associate will then assist Palm Harbor customers through personalized sales consultations, offering tailored recommendations to enroll in the right solutions.
Role Requirements for a Customer Enrollment Associate
- Connect with customers to introduce internet, TV, and home phone services and support enrollment-focused sales conversations.
- Prepare enrollment paperwork, service comparisons, and customer onboarding tools that help senior staff maintain smooth residential sales operations.
- Conduct follow-ups with newly enrolled customers to confirm service satisfaction and recommend enhancements that support ongoing sales.
- Keep detailed records of enrollment progress, customer needs, and support interactions to maintain team alignment across the Palm Harbor community.
- Participate in local events by greeting residents, explaining service benefits, and supporting the sales team's community presence.
- Communicate how internet, TV, and home phone services improve daily life, reinforcing confident enrollment decisions and future sales potential.
Qualities of a Customer Enrollment Associate
- Experience in enrollment coordination, customer service, or sales is a plus.
- Shows patience when helping families compare service options tied to enrollment.
- Learns new information quickly and applies it during customer service interactions.
- Works well with others to support shared enrollment and sales goals.
- Strong customer service instincts with a genuine desire to help people make confident decisions.
Apply today, we're interviewing now.