Chronic Wasting Disease (CWD) / Customer Service Intern - Northeast Regional Office

The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion, we welcome applications from people of diverse backgrounds and abilities.
 
COLORADO PARKS AND WILDLIFE (CPW) 
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources. Colorado Parks and Wildlife.

Description of Job

The purpose of the Youth Internship Program for Natural Resources is to employ and expose students and recent graduates to natural resource careers within Colorado Parks and Wildlife (CPW).  The selected candidate will experience a variety of learning experiences (i.e. ride along with officers, wildlife surveys, educational activities, seminars, training) and gain a broader understanding of CPW and its various careers. This position is a great experience for those wanting to pursue a career as a District Wildlife Manager, Park Ranger, or Wildlife/Conservation Biologist.

This position is customer service-based and the selected individual will provide information and handle all aspects of product sales to customers while providing support to the staff. Daily interaction with walk-in customers requires effective communication and public relations skills along with handling incoming calls. 

Duties include but are not limited to:

• Sell products and provide information to customers, including sales of wildlife products (hunting and fishing licenses, refund and duplicate licenses, and hunter education cards) and parks products (parks passes, OHV permits, snowmobile and boat registrations)
• Collect CWD samples from deer, elk and moose along with collecting biological data from hunters
• Perform mandatory animal checks and biological data collection from hunters
• Maintenance of customer records in IPAWS (name and address changes, hunter education verification, and other documentation as needed)
• Maintain and update information bulletin boards, seasonal handouts/reports/forms, and informational packets, answer questions about wildlife or parks 
• The position provides internal customer service to other staff, serving as front desk reception; administrative duties such as management of copy, fax, and IPAWS machines
• Maintenance of animal seals log and stocking of required supplies for mandatory animal checks 
• Monitors and ensures that standard office supplies, brochures, and merchandise are in stock 
• Must be able to maintain a clean and tidy workspace between customers.
• Other administrative duties as assigned.

UNIFORMS:

The office will provide some uniform items. Employees will be required to purchase limited uniform items at their own expense.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

BASIC REQUIREMENTS:

• Preference may be given to applicants with interest or experience in hunting and/or fishing

Supplemental Information

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, atdnr_hr_employeebenefits@state.co.us

ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact dnr_hr_employeebenefits@state.co.us at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify employer: 
The Department of Natural Resources participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.
 
Toll–Free Applicant Support - Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.