AI & IT Program Management Intern

Role Overview: 

Frida is seeking an AI & IT Program Management Intern to join our IT team based in Miami, FL. Reporting to the Director of IT Program & PPM, this internship offers hands-on experience at the intersection of program management, business operations, and applied AI within a fast-growing consumer products company. This is not a shadowing role—you will own deliverables, contribute to active initiatives, and collaborate across departments. You’ll gain exposure to how technology enables and scales a business, while building practical skills in execution, problem-solving, and systems thinking. This role is ideal for someone who is curious, organized, and motivated to learn by doing in a dynamic, fast-paced, and entrepreneurial environment.

What You’ll Gain: 

How You’ll Think

• Learn how to break down ambiguous business problems into structured, actionable plans 
• Develop a systems-level understanding of how technology supports and scales business operations 
• Gain exposure to how cross-functional priorities are balanced in a real-world environment 

How You’ll Work

• Build core program management skills including prioritization, stakeholder coordination, and execution discipline 
• Learn how to operate effectively in a fast-paced environment with shifting priorities and evolving requirements 
• Strengthen communication skills through interaction with both technical and non-technical teams 

Tangible Experience & Outputs

• Hands-on experience with enterprise tools, project tracking systems, and AI-powered workflows 
• Design and implement at least one AI-driven automation with real business application  
• Build a portfolio of deliverables including templates, workflows, dashboards, and documentation 
• Receive direct mentorship from an experienced IT leader in a high-growth environment 

This experience is applicable to a wide range of career paths including operations, consulting, product, strategy, and technology—not just traditional IT roles.

Core Responsibilities: 

Depending on business needs and your interests, your work may include:

Program & Project Operations

• Support management of the IT project board, ensuring tasks are tracked, prioritized, and progressing 
• Maintain visibility into project status through updates and stakeholder coordination 

Process, Reporting & Insights

• Develop and refine templates, workflows, and documentation to improve team efficiency 
• Generate project updates, metrics, and reporting for leadership visibility 
• Track workload, capacity, and adoption across initiatives 

AI & Automation

• Design and build an AI-driven workflow to improve an internal process 
• Contribute to the AI Use Case Tracker by organizing and preparing inputs for reporting 

Cross-Functional Support & Ownership

• Support coordination of IT programs, rollouts, and post-launch activities 
• Take ownership of a small project from planning through execution with guidance

Qualifications & Skills: 

• Currently pursuing a Bachelor’s Degree in a technical, business, or related field 
• Strong critical thinking skills with a structured approach to problem-solving 
• Demonstrates curiosity, initiative, and a willingness to take ownership 
• Comfortable learning new tools and systems with guidance 
• Ability to operate effectively in a fast-paced, evolving environment 
• Excellent written and verbal communication 
• Strong organizational and multi-tasking skills with high attention to detail 
• A self-starter with an ability to complete tasks both independently and collaboratively as part of a team 

Nice to Have

• Familiarity with project management or collaboration tools
• Exposure to AI tools or automation platforms