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IT & Streaming Support Specialist

Company: Priority Group Services LLC
Job Type: Full-Time
Location: Woodbridge Township
Pay Rate: $34 – $50 per hour

Job Overview

Priority Group Services LLC is seeking a highly motivated IT & Streaming Support Specialist to support athletic livestreaming operations and digital broadcasting services. This role is responsible for providing technical support, maintaining streaming systems, troubleshooting platform and connectivity issues, generating analytics reports, and supporting cloud-based streaming environments.

The ideal candidate will have strong technical troubleshooting skills, experience with streaming or broadcasting technologies, and the ability to support both web and mobile streaming platforms in a fast-paced environment.

Key Responsibilities

Provide technical support for livestreaming operations and streaming platforms
Troubleshoot streaming, networking, and connectivity issues in real time
Support cloud-based streaming systems, platform administration, and user access management
Monitor streaming platform performance, uptime, and security compliance
Generate analytics reports and audience engagement insights
Support mobile, desktop, and web streaming compatibility
Assist with implementation, onboarding, and staff training activities
Maintain technical documentation, support logs, and system records
Collaborate with internal teams to improve streaming efficiency and user experience

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, or related field
Experience supporting livestreaming, broadcasting, or media technology environments
Knowledge of cloud-based media platforms, networking, and streaming technologies
Strong analytical, troubleshooting, and problem-solving skills
Experience with reporting dashboards and analytics tools preferred
Excellent communication and technical support abilities
Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

Streaming platform administration
Technical troubleshooting and issue resolution
Networking and cloud-based systems support
Analytics reporting and audience metrics tracking
User support and technical training
System documentation and maintenance
Web and mobile streaming support