POSITION: Turn Team Member (temporary/seasonal)
POSITION: Turn Team Member (temporary/seasonal)
COMPENSATION: Hourly / Non-Exempt / Non-Benefit Eligible
Summary
The Turn Team Member supports high-volume seasonal turnover operations in student housing communities, typically occurring over a short 10–21 day period when outgoing residents move out and incoming residents prepare to move in.
This role is hands-on and fast-paced, involving daily assignments across various areas of the property. Work may include preparing units for move-in, assisting with cleaning and trash removal, supporting maintenance and preventative upkeep tasks, assembling and installing furniture, and providing general support during resident move-in activities.
Responsibilities (including, but not limited to):
- Furniture Delivery & Assembly: Assist with unloading, transporting, assembling, and placing furniture throughout units and common areas. This work requires physical strength and the ability to lift heavy items (50+ pounds) and use basic hand tools for assembly. Tasks may include delivery, installation, and site cleanup.
- Exterior & Grounds Maintenance: Support the upkeep of outdoor areas and community appearance, including trash removal, landscaping tasks (mowing, edging, trimming, planting), and cleaning exterior walkways, hallways, and shared spaces.
- Cleaning & Housekeeping Support: Assist with cleaning duties across units and common areas, which may include sweeping, mopping, dusting, restroom cleaning, carpet care, office cleaning, and general sanitation tasks necessary during turnover periods.
- Move-In Support: Provide assistance to residents and families during move-in activities by helping transport belongings, guiding traffic flow, and supporting an organized and positive experience. This role requires professionalism, courtesy, and prompt reporting of any resident concerns to on-site leadership.
- Maintenance Assistance: Support the maintenance team with a variety of tasks such as basic unit prep (lightbulb replacement, filter changes, battery replacements), minor repairs, painting touch-ups, preventative maintenance, and general labor support as needed.
- Entry into occupied units will only occur when accompanied by authorized on-site personnel. All interactions with residents, families, and guests must remain respectful and professional.
- All necessary tools and equipment will be provided by onsite leadership. Team members are expected to follow safety guidelines at all times, including proper use of protective equipment and appropriate hydration, especially during outdoor work.
Work Environment
This position operates in both indoor and outdoor environments, depending on daily assignments. Work may occur in residential units, common areas, exterior grounds, and office spaces.
Team members may be exposed to varying weather conditions, moderate noise levels, and physically active work settings. Standard office equipment may also be used when supporting administrative tasks.
Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions of the role.
Physical Demands
The physical requirements outlined below are necessary to successfully perform the essential functions of this position. Reasonable accommodations may be made where appropriate.
While performing job duties, the employee is regularly required to use hands for handling, gripping, and operating tools or materials, as well as communicate verbally and hear instructions.
This role requires frequent standing, walking, bending, stooping, kneeling, and reaching. Sitting is occasional and dependent on assigned tasks.
The employee must be able to lift, carry, push, pull, or move items up to 40–50 pounds regularly.
Vision requirements include close and distance vision, depth perception, color recognition, and the ability to adjust focus.