Office Manager
The Office Manager oversees the daily operations of the Charlotte Office and ensures a productive, efficient, and welcoming work environment. The ideal candidate will be responsible for managing administrative tasks, coordinating office procedures, handling supply management, and supporting leadership with scheduling and communications.
As the Office Manager, you will play a key role in maintaining organizational effectiveness, fostering a positive workplace culture, and streamlining operational processes. This position requires excellent interpersonal skills, a proactive approach to problem-solving, and the ability to multitask in a fast-paced environment.
Essential Duties and Responsibilities
- Oversees and supports all administrative duties in the Charlotte Office and ensures that the office is operating smoothly
- Manages office and kitchen supply inventories and places orders as necessary
- Performs receptionist duties with professionalism and poise: greeting visitors, answering/ directing phone calls, validating parking
- Coordinates with building property management group regarding any office/fob/ maintenance/issues
- Receives and sorts incoming mail and deliveries and manages outgoing mail
- Works with the People & Culture team to develop office policies and procedures, and ensures they are implemented appropriately
- Assists with office layout planning and office moves, and with managing and maintaining IT infrastructure
- Supports senior management to maintain office budget
- Identifies opportunities for process and office management improvements, and designs and implements new systems
- Provides other administrative support as necessary, including scheduling group meetings, reserving rooms, maintaining calendars, doing research, and creating reports
- Manages/coordinates office events, team building events, birthdays, showers, lunches, welcome breakfasts, etc.
- Coordinates with new hires to organize orientation and training schedule/onboarding
- Sends all general overhead invoices to accounting for processing and payment
- Ensures daily cleanliness of office/kitchen
- Assists all departments with any office related/ IT troubleshooting or setup needs
- Maintains organization of Data Room
- Manages the Sonitrol system for security doors and key fob management
- Coordinates ongoing maintenance of office property and oversees repairs when necessary. Including the need to submit work orders to building maintenance staff.
- Maintains files used by the Charlotte Office and corporate files of the organization, modifying when necessary and applying rules pertaining to retention and disposition.
- Responds to and handles confidential and sensitive information with poise, tact, and diplomacy.
- Assists all departments with general administrative tasks as needed
Minimum Education/Training/Experience:
- BS/BA or equivalent combination of education and/or experience required.
- Minimum 3 years’ experience as an Office Manager or other similar role, required.
- Demonstrated ability to work with executives and to coordinate a high volume of diverse assignments, effectively handle competing priorities, and maintaining a high-level of attention to detail.
- Proficiency in use of Microsoft office applications including Word, Excel, and PowerPoint; ability to learn organization’s database, content management system, and other software as needed.
- Meticulous grammar, editing and writing, presentation and communication skills.
- Demonstrated ability to maintain confidentiality and use good judgment in making independent decisions with a high degree of tact and diplomacy.
- Able to maintain standard working hours in the office from 8 am – 5 pm
What we can offer you:
- Great benefits- We offer comprehensive health and wellness benefits tailored to meet your needs. Choose from two medical plan options, including a company-funded HSA plan with 100% premium coverage for employees. We also provide subsidized options for additional family members, as well as dental and vision plan choices. Other benefits include paid time off, paid volunteer time, and company-paid holidays, a 401(k) match, employer-paid Life and AD&D insurance, and educational reimbursement to support your growth.
- A job that challenges you- Middleburg strives for excellence in knowledge, service, and integrity. Excellence in knowledge means that Middleburg recruits and trains top-notch Team Members who are experts in their field and who continue to improve their industry knowledge. Team Members work together to provide excellent customer service that exceeds customers' expectations.
- Great Culture- We embrace a culture of responsible leadership at all levels of our organization that encourages initiative to advance our mission and vision. We honor the dignity of all people, embrace differences, value new ideas, demonstrate empathy, and strive to promote a caring and supportive environment for all. Our team is building a better world, one community at a time.
Who is Middleburg Communities?
At Middleburg Communities, we share a vision for greater value creation through community impact. Our success is rooted in a genuine desire to serve our local communities in thoughtful and holistic ways. By enhancing the lives of others, we contribute positively to neighborhoods and maximize real returns for our partners.
Middleburg is a fully integrated real estate investment, development, and construction firm focused on rental housing in high-growth markets across the southeastern United States. Since 2004, the company has acquired and developed over 22,000 apartment units, executing approximately $3 billion in transactions, and is one of the most active developers and builders of rental housing in the nation with approximately $1 billion in recurring annual development value.
Middleburg Communities is an equal-opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.