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Strategic Communications Specialist

U.S. Customs and Border Protection
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Duties

 

In this Strategic Communications Specialist position at U.S. Customs and Border Protection you use your expert communication skills as a key member in developing and managing communication strategies to effectively inform and engage audiences about key programs and initiatives across the agency. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10).



GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.



Typical work assignments include:

 

  • Assessing, developing, implementing and evaluating the effectiveness of internal and external communication and engagement strategies, materials, and programs.
  • Writing internal and external publications and briefs to keep audiences informed about current U.S. Customs and Border Protection programs, priorities, and initiatives with minimal guidance and edits.
  • Working in conjunction with higher graded individuals to assist with the development of out-year planning documentation for communication needs.
  • Analyzing policies to identify and anticipate internal and external communication needs.

 

Qualifications

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

 

  • Planning and implementing various programs and activities through strategic analysis and collaboration to meet the various operational goals;
  • Managing high-visibility projects and various tasks clearly communicating with accuracy, forward-thinking, and diplomacy;
  • Communicating and coordinating across agencies or departments to ensure cross-divisional networking
  • Analyzing and evaluating the effectiveness of communication programs and products and recommending specific solutions tailored to the nature of the issues encountered and the targeted audiences.

 

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.



Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.



You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 05/27/2026.