Inside Sales Specialist

Company Context: Tech Innovations Inc. is an IT solutions provider serving SMBs in the Caribbean and USA, specializing in IT hardware solutions.

Core Responsibilities:

• Prospecting: Identify and qualify leads through cold calling, email, and direct outreach.
• Lead Qualification: Determine business needs, budget, and decision-maker authority.
• Product Presentations: Demonstrate hardware solutions; answer customer questions.
• Closing: Negotiate terms and close deals independently.
• Account Management: Maintain customer relationships, provide post-sale support, and identify upsell/cross-sell opportunities.
• CRM Management: Manage and update all account activities, pipeline stages, and customer interactions in a CRM system (Hubspot or similar CRM platform). Pipeline reviews and forecast accuracy expectations required.
• Sales Tracking: Monitor sales performance, forecast pipeline, and report metrics to management.

Requirements:

• 2+ years in B2B sales (hardware/software preferred)
• Strong communication and negotiation skills
• Ability to work independently and manage own territory
• Proficiency with CRM platforms (HubSpot experience a plus)
• Proficiency with Microsoft Office
• Fluency in English and Spanish