External Relations Student Assistant (Neighborhood Housing Office)
Interview and Selection Information: Please complete the application by including your resume, references, Spring 2018 course schedule and availability, and a cover letter explaining why you are interested in this position and what relevant experience and skills you possess (not listed on your resume) that you will bring to our team.
Start Date: Monday, January 15th, 2018 or shortly afterwards depending on hiring date
Qualifications:
Must be a UWM student and maintain at minimum 2.5 GPA throughout the duration of their employment. Candidates should have experience using the
Microsoft Office Suite and Microsoft 365. Must have knowledge of UWM
off-campus life and/or renting experience.
Preferred Qualifications: Students in their 2nd or 3rd year of school at UWM who are committed to staying in this role for longer than a year are preferred, including summer and winter break (Hours over breaks are negotiable depending on availability of entire team).
Students with a positive attitude, resiliency, and a strong willingness to learn are most desired. Students with prior communication, marketing, event or public relations experience, data tracking and accounting interest, experience with WordPress or email marketing software, professional social media, and prior work in a professional office setting are preferred but not required.
Position Summary: The External Relations Student Assistant will support the activities of the External Relations Department through the Neighborhood Housing Office. Our team members serve as generalists each with their own leadership area. Some examples include: Social Media, Accounting and Data Tracking, Off-Campus Student Follow-Ups, Programming and Initiatives: Preferred Tenant Program, Panther Neighborhood Watch Pledge, Neighborhood Clean-Ups, Annual Housing Fair, Etc., Website Design, Marketing and Media Production, etc. Leadership areas are determined based on team member interests and career goals.
Essential Duties: Well-qualified
candidates will possess excellent written and interpersonal
communications skills and have the ability to maintain effective working
relationships with other campus departments and external constituents.
The position requires the ability to be flexible and have strong communication and organizational skills. Lastly and most importantly the ability to exercise discretion and maintain confidentiality is essential.
Assist with External Relations initiatives, including the Speakers Bureau, Panther Families Association, Neighborhood and Visitor Relations, and other special events
Support UWM relationships with area professional sports teams and facilities
Participate in planning for and execution of events such as State Fair, UNITE and Fall Welcome, Family Weekend, Homecoming, Annual Housing Fair, Preferred Tenant Program, Dump and Run, Neighborhood Clean-Ups, Make-a-Difference Day, etc.
Research and write content for newsletters, websites and promotional pieces for all External Relations programs
Manage the Neighborhood Housing Office property listing database, perform checks on prospective landlords, and refer students to legal resources such as the University Legal Clinic
Be knowledgeable on all services and programming available through the Neighborhood Housing Office
Present and table during orientation programs and preferred tenant programs
Perform neighborhood off-campus house visit follow-ups
Provide exceptional customer support for students, landlords, and parents via walk-ins, phone calls, and emails
Staff special events and other activities as required These instances are limited.
- Provide general office support in Neighborhood Housing Office as needed
- Act as an extension and representative of the University at all times
Additional duties as assigned based on leadership area