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Client Services Intern

Trailblaze Marketing
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Role Title: Client Services Intern

About the Role

Trailblaze Marketing is looking for a detail-oriented, client-ready summer intern to join our Client Services team. This isn't a coffee-and-shadowing internship as you'll own real work from day one. Your primary responsibility will be project management: serving as the operational bridge between our clients and our production team as we deliver website, HubSpot, and branding projects. You'll work closely with our Sr. Production Manager, attend client meetings, manage project timelines in Wrike, and make sure nothing falls through the cracks.

On the client services side, you'll support our account managers with meeting prep, client communications, light content work, and keeping our tools and systems organized and current. You'll leave this summer having actually run projects and experience client management.

 

What You'll Own

Project Management (Primary)

  • Serve as the day-to-day project manager on website builds (Wix, WordPress, HubSpot, Shopify), HubSpot implementations, and branding projects
  • Own all client-facing project coordination: kickoff prep, asset collection, timeline communication, and follow-up
  • Act as the primary point of contact between clients and our internal production team throughout project delivery
  • Maintain and update all project tasks, statuses, and timelines in Wrike with accuracy and discipline
  • Flag overdue tasks, missing assignees, and at-risk milestones before they become problems
  • Take meeting notes and translate action items directly into Wrike tasks — same day

Client Services Support (Secondary)

  • Attend client meetings and contribute to preparation, including status reports and presentation materials
  • Support account managers with client analysis, insights gathering, and recommendations
  • Handle light client-facing tasks such as Google Business Profile updates, social profile maintenance, and scheduling coordination
  • Assist with light content work including social media posts and blog support
  • Draft client communication and follow-up correspondence under supervision
  • Keep client folders organized, log recurring tasks, and archive completed work

 

What We're Looking For

  • A student pursuing a degree in marketing, communications, business, or a related field
  • Genuinely organized — you track things, follow up without being asked, and hate when details slip
  • Comfortable in a client-facing environment; professional, clear, and personable in written and verbal communication
  • Curious about digital marketing, web projects, and how agencies operate
  • Experience with project management tools (Wrike, Asana, Monday, or similar) is a plus; we'll train you on our specific setup
  • Familiarity with HubSpot, Wix, WordPress, or Canva is a plus but not required
  • Able to work on-site in Providence, RI during summer 2026

What You'll Get

  • Real project ownership and client exposure from week one
  • Mentorship from experienced marketers and client services professionals
  • Hands-on experience with industry tools including Wrike, HubSpot, and AI-powered workflows
  • A front-row seat to how a growing AI-powered marketing agency operates
  • A role that genuinely strengthens your resume