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AI Pharmacy Operations Intern

PillPilot is an early-stage startup building the AI-native automation platform for pharmacies. 

You'll be working as the pharmacy operations expert on our team bringing real behind-the-counter experience to shape the automation we're building. You'll partner closely with the founders to make sure what we ship works the way pharmacies actually run.

Concretely, you'll:

  • Own quality on our PMS data entry automation — define edge cases, build test scenarios from real prescriptions, and stress-test the agent before it touches a live pharmacy
  • Lead the spec and rollout of med sync / cycle fill and compounding workflows
  • Deepen our PMS expertise across PioneerRx, BestRx, and PrimeRx — map workflows, document quirks, and help us prioritize what to automate next
  • Build and Run QA on the voice agents we're shipping

This is closer to a product/project manager role than a clinical one. If you like the idea of being the bridge between pharmacy operations and AI engineering, it's built for that.

You might be a fit if

  • You're in pharmacy school (any year) and a U.S. citizen
  • You've worked in a real pharmacy. High-school pharm tech counts. We care about what you've seen behind the counter, not your PharmD year
  • You've used PioneerRx, BestRx, or PrimeRx hands-on (one is fine; more is great)
  • You're curious about AI and have played with ChatGPT, Claude, Cursor, (etc.). You don't need to code, but you should be excited about what these tools can do
  • You want to work at a startup, not do a rotation

Logistics

  • $5,000/monthNYC housing provided
  • In-person, 5 days/week at our Manhattan office
  • Summer 2026 (Specific Dates flexible)