Front Desk Assistant
Front Desk Assistant – Dog Grooming Salon
Location: [Monroe NC, 28110]
Position Type: (Paid ( Part-time / Full-time – Flexible Hours)
We are a busy, professional dog grooming salon seeking a Front Desk Assistant who loves people, pets, and learning how a successful pet business operates. This is a hands-on role ideal for someone interested in customer service, small business operations, or the pet industry. looking for an individual with retail experience. However not needed You will be fully trained!
Responsibilities Include:
- Greeting clients and their pets with professionalism and warmth
- Handling client application intake and appointment scheduling
- Bathing and fluff-drying pets (training provided)
- Maintaining cleanliness of the front desk and shop area
- Opening and closing the shop
- Receiving delivered Packages
- Organizing retail area
- Pricing merchandise
- Ringing up clients, taking deposits, and processing payments
- Rebooking and rescheduling client appointments
- Making follow-up calls to gather client feedback
- Encouraging satisfied clients to leave 5-star reviews
- Supporting daily salon operations as needed
Ideal Candidate:
- Has excellent people and communication skills
- Is responsible, punctual, and detail-oriented
- Comfortable working with pets
- Professional phone etiquette
- Willing to learn and take initiative
- Interested in customer service, business operations, or the pet industry
What You’ll Gain:
- Real-world experience in a growing pet care business
- Customer service and front desk management skills
- Exposure to salon operations and client relations
- Potential opportunity for long-term employment or advancement
To Apply:
Submit your resume and a brief statement explaining why you’re interested in working in a pet grooming environment.