Chinese Language IT Systems Administrator

IT Systems Administrator

Department: Information Technology
Reports To: HR Administration Manager

Position Summary

An established automotive supplier is seeking an experienced IT Systems Administrator to oversee and support daily IT operations within a dynamic manufacturing environment. This position serves as the primary on-site IT resource and is responsible for maintaining system stability, infrastructure performance, network security, and end-user technical support across the organization.

The ideal candidate is a proactive and technically skilled professional who can independently manage infrastructure support, troubleshoot complex technical issues, and maintain reliable IT operations in a fast-paced setting.

Key Responsibilities

End-User Support & Technical Services

• Provide hands-on IT support for employees in a manufacturing and office environment 
• Diagnose and resolve hardware, software, printer, and network-related issues, escalating when appropriate  
• Support Microsoft Office applications, Outlook/Exchange, SharePoint, shared file systems, and collaboration platforms 
• Assist with setup, troubleshooting, and support of video conferencing systems for domestic and international meetings 
• Maintain clear communication with users and management regarding issue resolution and project status 

Systems Administration & Server Support

• Install, configure, maintain, and support physical and virtual server environments 
• Manage Active Directory administration including user accounts, permissions, and group policies 
• Support email systems, Outlook configuration, and related troubleshooting activities 
• Maintain and support enterprise applications, including manufacturing and operational systems 
• Administer Windows server environments and virtualization platforms such as VMware or equivalent technologies 
• Perform regular system monitoring, patch management, backups, and overall system performance maintenance 

Network Infrastructure & Security

• Support LAN/WAN infrastructure including routers, switches, wireless access points, and related network equipment 
• Configure and maintain TCP/IP services including DNS, DHCP, SMTP, and VPN connectivity 
• Assist with firewall administration and implementation of IT security best practices 
• Support remote access systems and connectivity for local and remote users 
• Participate in network upgrades, infrastructure improvements, and expansion projects 

Asset Management & Vendor Coordination

• Maintain inventory records for hardware, software, printers, licenses, and other IT assets 
• Support onboarding and offboarding activities including equipment deployment and user access setup 
• Coordinate purchasing activities including obtaining quotes, processing requests, and tracking IT-related expenditures 
• Work with external vendors and service providers for hardware, software, and technical support needs 

Infrastructure Projects & Operational Support

• Participate in infrastructure projects including installations, upgrades, migrations, and system rollouts 
• Support multi-site operations and coordination between domestic and international locations as required 
• Assist with hardware deployment, structured cabling, and workstation setup activities 
• Create and maintain documentation for IT procedures, configurations, and troubleshooting processes 
• Support backup solutions, disaster recovery planning, and business continuity initiatives 

Additional Responsibilities

• Perform other duties and special projects as assigned 

Qualifications

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Network Administration, or related field preferred 
• Minimum of 3–5 years of experience in IT systems administration or advanced technical support 
• Strong experience supporting Windows desktop and server operating systems including Windows 10/11 and Windows Server environments 
• Experience with Microsoft technologies including Active Directory, Office 365, Outlook/Exchange, and SharePoint 
• Solid understanding of networking concepts and protocols including DNS, DHCP, SMTP, and VPN technologies 
• Experience with virtualization technologies such as VMware preferred 
• Familiarity with ERP, manufacturing, or enterprise systems is strongly preferred 
• Prior experience supporting manufacturing or multi-site environments highly desirable 

Skills & Competencies

• Excellent troubleshooting and analytical problem-solving abilities 
• Must speak Chinese (Mandarin)
• Ability to work independently while managing multiple priorities 
• Strong verbal and written communication skills with both technical and non-technical teams 
• Effective organizational and time-management skills 
• Ability to respond quickly and efficiently in a fast-paced environment 
• High level of accountability, professionalism, and customer service orientation