Enrollment Management Specialist

NORTHWEST IOWA COMMUNITY COLLEGE

SHELDON, IOWA

JOB DESCRIPTION

TITLE:                             Enrollment Management Specialist        

DIVISION:                       Student Services

BASIC FUNCTION:        The Enrollment Management Specialist (EMS) is responsible for the                                                     development, implementation, coordination, and ongoing refinement of NCC’s                                   Enrollment Management Plan under the Title III grant. This role ensures the                                 college has a coordinated, data‑informed approach to recruitment, retention, and                      enrollment processes that supports institutional enrollment goals and improves                                    student success.

QUALIFICATIONS:        Required –Bachelor’s degree in education, student affairs, business, marketing, or a related field.   

                                    Preferred –      Knowledge of student information systems (Ellucian preferred).                                          Experience in student affairs, enrollment management or college settings.                                             Experience working with grant‑funded projects or institutional initiatives.                                              Master’s degree is preferred. 

SUPERVISOR:                 Director of Enrollment Management      

Desired Qualities and Characteristics: Experience in enrollment management, recruitment, retention, or                                 student success initiatives in a higher education setting. Demonstrated ability to                                     support strategic planning and implementation efforts.  Strong organizational,                                      facilitation, and written communication skills. Experience working with                                         institutional data to support planning, retention and evaluation.  Ability to                                               collaborate effectively across departments and teams.

Job Duties:

1. Support the implementation of the Enrollment Management Plan regarding enrollment and track progress across the grant years. 
2. Coordinate communication and collaboration across departments to support enrollment initiatives. 
3. Assist in identifying gaps, barriers, and opportunities within enrollment, retention and transfer processes. 
4. Develop retention and transfer initiatives to apply to both new and existing academic programs. 
5. Identify data needed to support the Enrollment Management Plan and meet retention goals. 
6. Coordinate work among Enrollment Management Operational Team members to ensure plan activities are completed on schedule.
7. Document processes, workflows, and improvements identified through implementation.
8. Support continuous improvement by identifying gaps, barriers, and opportunities within enrollment, transfer and retention processes.
9. Assist in aligning enrollment, transfer and retention strategies with institutional goals and grant objectives.
10. Prepare Enrollment Management Plan updates and summaries for the Task Force, Activity Director, and evaluators.
11. Maintain documentation related to EM planning, implementation activities, and outcomes.
12. Support annual reviews of the EM Plan and revisions based on outcomes and data.
13. Assist in compiling reports and communicating progress to stakeholders.
14. Support evaluation of retention strategies and recommend improvements based on data. 
15. Collaborate with Institutional Research and other departments to gather, analyze, and interpret enrollment, transfer and retention data. 
16. Assist in the development and monitoring of key performance indicators (KPIs) related to enrollment and student success. 
17. Support the use and optimization of student information systems and CRM tools to enhance recruitment, transfer and retention efforts. 
18. Participate in Enrollment Management meetings, committees, and task force initiatives to support strategic goals. 
19. Assist in the development and implementation of communication strategies that support prospective and current students throughout the enrollment lifecycle. 
20. Monitor trends in enrollment, retention, and student behavior to inform planning and decision-making. 
21. Provide support for special projects related to enrollment management, grant initiatives, and institutional priorities. 
22. Serve as the Sheldon regional contact for the Western Iowa Regents Resource Center (WIRRC) and advise students who are transferring to one of the Iowa Regent Universities. 
23. Perform other duties as assigned.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.

GENERAL PHYSICAL ACTIVITIES AND ENVIRONMENTAL CONDITIONS:

PHYSICAL ACTIVITY

            N = Not Applicable            O = Occasional (10-33%)               C = Constant (67-100%)

            S = Seldom (1-9%)            F = Frequent (34-66%)

S          Stooping:  Bending body downward and forward by bending spine at the waist.

N         Kneeling:  Bending legs at knee to come to a rest on knee and hands.

N         Crouching:  Bending body downward and forward by bending leg and spine.

N         Crawling:  Moving about on hands and knees or hands and feet.

S          Reaching:  Extending hand(s) and arm(s) in any direction.

O         Standing:  Particularly for sustained periods of time.

F          Sitting:  Particularly for sustained periods of time.

O         Walking:  Moving about on foot to accomplish task, particularly for longer distances.

N         Pushing:  Using upper extremities to press against something with steady force in order to 

            thrust forward, downward, and outward.

N         Pulling:  Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a 

            sustained motion.

S          Lifting:  Raising objects from a lower to a higher position or moving objects horizontally from 

            position to position.  (40 lb. boxes)

S          Grasping:  Applying pressure to an object with the fingers and palm.

C          Talking:  Expressing or exchanging ideas by means of the spoken word either on the telephone or 

            in person.

C          Hearing:  Perceiving the nature of sounds.

N         Climbing:  Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc.  (5 ft. 

            height.)

N         Balancing:  Maintaining body equilibrium to prevent falling when walking, standing, or 

            crouching on narrow, slippery, or erratically moving surfaces, such as roofs, catwalks, etc.

F          Repetitive Motion:  Substantial movements (motions) of the wrists, hands, and/or fingers.

C          Visual Acuity:  View computer and/or close visual work less than 18” of distance.

F          Travel:  By means of transportation to on- and off-campus facilities, agencies, businesses, etc.  (Both own transportation is needed or NCC provides transportation.)

ENVIRONMENTAL CONDITIONS

None. Worker is not substantially exposed to adverse environmental conditions such as a typical office or administrative work.

EMPLOYMENT TERM::  This position is funded through the Title III grant.  Employment is contingent upon continued funding and will conclude when the grant period ends, unless additional funding is secured.

Application Closing Date:  Until filled

Anticipated Employment Date:  As soon as possible.

APPLICATION PROCESS: If submitting by mail, allow sufficient time so that it is received by the closing date.  Application screening and interviewing will not be done until after the closing date unless noted otherwise.

A Northwest Iowa Community College application form must be completed and submitted by the specified time.  A resume may be included, but will not take the place of a fully completed application form.  Do not state "See Resume" in place of completing the respective information requested on the application form. Please remember to sign your application.  When indicated, copies of all academic transcripts must be included.

SELECTION PROCESS: Applications will be reviewed by the appointed selection committee. Only applicants with completed materials will be considered.  Appointments will be scheduled with those applicants selected for interviewing.  Interview travel costs are at the applicant's expense unless stated otherwise.  All applicants will be notified in writing once the position is filled.

FOR INFORMATION CONTACT:  Human Resources Office, Northwest Iowa Community College, 603 West Park Street, Sheldon, Iowa 51201; 712-324-5061, ext. 113, or 1-800-352-4907; or e-mail: lheatherly@nwicc.edu 

It is the policy of Northwest Iowa Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, creed, religion, and actual or potential family, parental or marital status. 

If you have questions or complaints related to compliance with this policy, please contact one of the Equity Coordinators at Northwest Iowa Community College, 603 West Park Street, Sheldon, Iowa, room D403b or room B203, email eguity@nwicc.edu, phone number 712-324-5061, extension 113 or extension 137; or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 FAX: (303) 844-4303, TDD 800-877- 8339 Email: OCR.Denver@ed.gov.