Operations Coordinator

Operations Coordinator, The New School

Position Summary

We are seeking a friendly, organized, and service-oriented Operations Coordinator to join our small private high school community for. the 2026-27 school year, with a start date of July 15. This role serves as a key point of contact for students, parents, faculty, and visitors while supporting the daily operations of the school office and business office functions. 

The ideal candidate is approachable, collaborative, detail-oriented, and eager to help others. This individual must be able to balance exceptional customer service with professionalism and accountability.

Key Responsibilities

Student Records 

• Maintain accurate student records and confidential files
• Assist with attendance tracking, reporting, and communication regarding absences or tardiness
• Support enrollment, withdrawal, and records requests processes
• Assist students and College Counselor with transcript preparation and distribution 
• Assist Admissions Director with applicant record management
• Ensure compliance with school policies and recordkeeping procedures

Parent & Student Communication

• Serve as a welcoming first point of contact for parents, students, and visitors
• Respond promptly and professionally to phone calls, emails, and in-person inquiries
• Communicate school information, reminders, and updates to families
• Build positive relationships with students and families while maintaining professionalism and discretion

Business Office Support

• Assist with billing, payment tracking, and account follow-up
• Communicate professionally and respectfully regarding past due tuition or fees
• Maintain accurate financial and administrative records
• Support general office operations and administrative projects as needed

Student Engagement & Campus Support

• Interact daily with students in a positive, supportive, and professional manner
• Help foster a welcoming and organized school environment
• Collaborate closely with faculty, administration, and staff to support school operations and student success

Qualifications

• Previous administrative, office coordination, or school office experience preferred
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• High degree of customer service and interpersonal skills
• Ability to manage confidential information with discretion
• Proficiency with Microsoft Office, Google Workspace, and student information systems preferred
• Ability to prioritize tasks and work collaboratively in a fast-paced environment

Personal Qualities

• Friendly, approachable, and professional demeanor
• Collaborative spirit and willingness to support others
• Strong follow-through and problem-solving skills
• Ability to work independently
• Ability to communicate with empathy while maintaining accountability
• Dependable, adaptable, and eager to contribute to a positive school culture

Work Environment

This position is ideal for someone who enjoys working closely with students and families in a mission-driven school community and values building strong relationships while supporting the operational needs of the school.

Benefits include:

• Medical, dental, vision insurance
• Five weeks of scheduled school breaks during the school year
• Reduced work schedule in June and July with additional time off
• Professional development opportunities