Bilingual Client Service Representative

Bilingual (Spanish) Client Service Representative--Evenings & Weekends

Franklin D. Azar & Associates is a top personal injury law firm in Colorado. Our intake department is looking to hire a Client Services Representative our team.

We are a client driven law firm where we put client needs as the highest priority. That starts with you! Helping people is what we do best.

Job responsibilities include but not limited to:

Job Requirements

Starting pay is $25 per hour. After training, eligible for bonuses. Top earners making up to $60,000 per year.

We are an Equal Opportunity Employer.

Job Type: Full-time

• Answer calls and introduce the firm to prospective clients. Follow up on digital leads. Take calls with care and compassion.
• Assess potential new cases, and prepare prospective clients for entering engagement with an attorney. Obtain signatures on necessary documents to begin representation.
• Ensure that questions are answered, and follow up as needed.
• Creating new files in data base
• Set up new client cases.
• Gathering critical details such as insurance information, police reports and any other information that can be viable for potential claims.
• Scheduling and calendaring, utilizing Microsoft Office and CRM software
• Bilingual English and Spanish preferred
• Excellent verbal and written communication skills
• Excellent time management, multi-tasking and critical thinking skills
• Ability to maintain a high degree of discretion dealing with confidential information
• Customer service experience required
• Sales experience preferred
• Schedule flexibility for before/after business hours & weekends

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person