Disability Insurance Representative

Do you want to impact the lives of California workers who cannot work due to a temporary disability? Then working for State Disability Insurance may be for you! California State Disability Insurance (SDI) is a partial wage-replacement insurance plan for California workers.

Under supervision, the Disability Insurance (DI) Services Representative will determine claimant eligibility for State Disability Insurance (SDI) Program benefits including Disability Insurance, Paid Family Leave, and Nonindustrial Disability; will conduct fact-finding interviews, respond to inquiries, and perform claim processing activities in accordance with laws, regulations, rules and policies; will provide prompt, accurate and courteous customer service; may develop and provide training that emphasizes the consistent application of law, regulation, policy and procedures, appropriate medical duration control techniques, program integrity practices and processes, will record and maintain overpayment (OP) documents in accordance with current over-payment policies and procedures, process OPs, conduct follow up collection actions for both claimant and third party overpayments with appropriate documentation. May act as an expert witness before the California Unemployment Insurance Appeals Board. 

EDD's operating hours are Monday-Friday from 8:00am - 5:00pm. 

Position exists in Chico, CA.