HR Specialist

The HR Specialist will deliver timely, accurate, and empathetic support in response to employee questions (including phone calls and emails) related to Compensation, benefits, and HR administration. Manage and execute day-to-day HR, Compensation, and Benefits administration processes with precision and efficiency. Maintain accurate employee data across HRIS platforms and Benefits/Compensation portals, ensuring data integrity, compliance, and confidentiality. Create, update, and maintain clear and engaging HR communications, including employee emails, portal content, and informational resources. 

What you are good at:

• Client Focus – Demonstrating the ability to build and foster strong relationships through service; Able to follow up on time sensitive issues with all departments
• Communication –Providing excellent verbal and written services to clients, including prompt, accurate, and timely attention to detail. Able to compose effective employee correspondence in accordance with established policies and procedures
• Initiative - Proactively utilizing available technology and tools to support efficient and effective time management; Able to assist inquirers with information needed; Knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses
• Relationship Management – Connecting with others in a way that fosters trust and creates collaborative relationships
• Detail Oriented & Driven – Thorough and rigorous attention to all details; Takes initiative and ownership in all aspects of role from logistics to processes and is unafraid to get their hands dirty and eager to learn

Responsibilities:

• Delivers timely, accurate, and empathetic support in response to employee questions related to Compensation, Benefits, and HR administration.  
  • Serves as a trusted point of contact for employees seeking guidance on benefits enrollment, leave policies, and HR procedures.  
  • Resolves employee inquiries with professionalism, confidentiality, and a strong customer-service mindset.  
  • Provides clear explanations of Benefits, Compensation and HRpolicies, programs, and processes to ensure employee understanding and satisfaction.  
  • Identify recurring employee questions or pain points and recommend updates to FAQs, portal content, employee communications, or process documentation. 
  • Escalates complex or sensitive issues appropriately while maintaining consistent follow-through and communication.  
• Manages and executes day-to-day HR, Compensation, and Benefits administration processes with precision and efficiency.  
  • Assist with benefit enrollments, life events, and annual open enrollment activities.  
  • Supports compensation administration processes, including salary changes, bonus tracking, and employee data updates.  
  • Supports administration of other Total Rewards programs, including Deferred Compensation, and Equity.  
  • Monitors administrative workflows to ensure timely completion and operational accuracy. 
• Maintains accurate employee data across HRIS platforms and Benefits/Compensation portals, ensuring data integrity, compliance, and confidentiality.  
  • Processes employee transactions including new hires, terminations, transfers, promotions, and status changes.  
  • Conducts regular audits and quality checks to maintain accurate and up-to-date employee records.  
  • Troubleshoots system discrepancies and collaborates with vendors or internal teams to resolve issues efficiently.  
• Creates, updates, and maintains clear and engaging HR communications, including employee emails, portal content, and informational resources.  
  • Drafts employee-facing communications related to benefits, compensation updates, policy changes, and HR initiatives.  
  • Maintains HR portal content to ensure information is current, accessible, and user-friendly.  
  • Assists in developing communication materials that improve employee awareness and engagement.  
  • Ensures all communications reflect company branding, professionalism, and clarity. 
  • Perform other administrative duties as assigned, office supplies, employee gifts, employee service recognition. 

What you have:

• Bachelor’s degree in human resources, Business Administration, Finance, or related field preferred. 
• 1+ years of relevant HR or Benefits experience, including internships or rotational programs. 
• Foundational understanding of benefits administration, compensation practices, and HR operations. 
• Strong analytical, organizational, and customer-service skills with exceptional attention to detail. 

Why work for us?

Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future.  Explore further.

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. We’ve earned the Great Place to Work® certification, which recognizes employers that create an outstanding employee experience. Based entirely on what current employees say about their experience working at Janney, this prestigious recognition underscores our commitment to our people and culture.  People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.