Instrument Rentals, Sales & Customer Support: Local Music Store
Antonio Violins & Ukes is looking for enthusiastic and customer-focused individuals to join our retail team! We are currently hiring full-time, part-time, and seasonal positions, a perfect opportunity for high school and college students looking for work during summer break.
As the first point of contact for customers, retail associates play a key role in creating a welcoming experience. You’ll help match customers with the right instruments, rentals, and accessories while working closely with our luthiers to ensure exceptional service.
We are committed to fostering an inclusive and welcoming environment for all customers and staff. Candidates should be LGBTQ+ friendly and comfortable working with a diverse clientele and team.
Who We’re Looking For
Musical experience is preferred but not required, we are happy to train the right candidate!
Our Ideal Candidate Is:
- Passionate about customer service and creating positive experiences
- Excited to work with families, students, and musicians
- Detail-oriented, organized, and self-motivated
- Comfortable working both independently and as part of a team
- Open to learning about orchestral instruments and their accessories
Job Responsibilities:
- Assist customers with instrument rentals, purchases, and accessories
- Learn about and explain orchestral instruments and accessories
- Tune, clean, and perform basic maintenance on string instruments (training provided)
- Provide friendly and professional customer service in-store and at offsite events
- Work occasional evenings and weekends for community outreach events, school visits, and festivals
- Maintain store organization and assist with inventory management
- Use basic computer and Microsoft Office skills to process transactions
Qualifications:
- Reliable transportation
- Must be available for some weekend shifts (store is closed on Sundays)
- Comfortable lifting up to 25 lbs (weight of a full-size upright bass)
- Strong communication skills and ability to interact professionally with customers
Preferred (but not required) experience:
- Retail, sales, or customer service background
- Orchestral string instrument experience or general musical knowledge
Position Details:
- Full-Time: 35+ hours per week (benefits eligible)
- Part-Time: Up to 30 hours per week (flexible based on availability)
- Seasonal: May – September (ideal for high school and college students)
Full-Time Benefits:
- Health, vision, and dental insurance
- Paid holidays, vacation time, and sick days
- Employee discount on instruments & accessories
- 3% match on base salary retirement investment
If you’re passionate about music, dedicated to excellent customer service, and excited to be part of a company that values community engagement, we’d love to hear from you!
Why Join Us?
Antonio Violins & Ukes is a local, family-owned business based in Cincinnati. Since 1993, we’ve focused on making orchestral string instruments accessible to students, families, and music programs. We have two retail locations serving the tri-state area, along with a global wholesale side through Amati’s Fine Instruments and Amahi Ukuleles.
Our retail team works directly with students, educators, and professional musicians, helping customers find the perfect instrument, accessories and maintaining and servicing instruments in our luthier workshop. While orchestral strings are our primary focus, we carry a variety of instruments, including tongue drums, ukuleles, banjos, and guitars.
We believe ongoing support, guidance, and keeping music fun is what turns beginners into lifelong musicians. We don’t just hand someone an instrument and send them on their way, we stay involved and support them throughout the entire journey.
Beyond retail, we’re deeply engaged in the local arts community, participating in events like BLINK, Lumenocity, and Music Labs with the Cincinnati Pops. We also partner with organizations such as MYCincinnati, NoteAble, QtheMusic, the Liberian Youth Orchestra, Make Music Day Cincinnati, and Melodic Connections.