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E-commerce Assistant

ADORA LA
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<Entry-Level E-commerce Assistant>

Job Overview

We are looking for a detail-oriented E-commerce Assistant to manage the daily operations of our online store. You will be responsible for ensuring our product catalog is accurate, orders are processed smoothly, and customers receive timely support.   

Key Responsibilities

  • Product Catalog Management: Upload new products, write accurate product descriptions, and ensure high-quality images and pricing are consistent across platforms (e.g., Shopify, Amazon, eBay).
  • Order Fulfillment: Monitor and process daily orders, coordinate with logistics/warehousing, and handle returns and exchanges.
  • Customer Support: Respond to inquiries via email, chat, or social media regarding order status, product details, and shipping.   
  • Inventory Tracking: Perform daily inventory audits and synchronize stock levels across multiple sales channels to prevent overselling.

Requirements

  • 1–2 years of experience in retail or e-commerce preferred but necessary as full training will be provided
  • Familiarity with platforms like Shopify, Amazon Seller Central, or WooCommerce.
  • Strong organizational skills and high attention to detail