Daytime Receptionist

Daytime Receptionist/First Impression Specialist - DC

About Thrive Hair Bar Receptionists/First Impression Specialists

Join us in our mission to normalize kinky, coily, and curly hair in all settings as Thrive Hair Bar First Impression Specialist! As an FIS at Thrive Hair Bar, your role is all about fostering a welcoming environment for all those who walk through our doors. Our FIS team members are naturally friendly people who enjoy learning new things frequently, helping others, and whose responsibilities include include answering inquiries via phone calls/texts/emails/in person/social media, welcoming guests, scheduling appointments & managing stylists schedules, being well-versed on our offerings to make educated suggestions to guests, retail sales, laundry, light cleaning, and handling clerical duties such as taking photos for social media, record-keeping, research, and data entry.

Qualifications

Multi-tasks well

Organized

Excellent phone etiquette and communication skills

Stylish and prideful in appearance

Excellent computer skills (typing, researching using web search engines, data entry, adopting new technology)

Customer service skills to provide a welcoming and positive experience for clients

Prior experience in a salon or customer-facing role is a plus

Responsibilities

Answering and managing all phone, email, and social media inquiries during salon business hours

Gaining and sharing expertise in Thrive Hair Bar offerings

Retail sales and checkout

Hitting target retail sales goals

Scheduling appointments over the phone

Attending and actively participating in all team meetings

Helping stylists clean and disinfect between clients

Daily Dusting, Sweeping, Mopping, & Laundry

Making & Serving Coffee, Tea, Water, and Smoothies

Filing content and data entry

Benefits & Pay

$18.05 per hour + SALES COMMISSION$$$$

401K Match

1 free hair appointment per month

Invites to all Thrive Hair Bar team activities and outings

Submission Guidelines

Please submit 3 items:

Cover letter SPECIFICALLY stating why you want to work at Thrive Hair Bar

Your resume

Your availability, currently we are hiring for Tuesdays - Fridays 9:45 am - 4 pm

Opportunities to cover for team members during other shifts