Accounts Receivable Specialist

Here's what Steri-Tek offers team members: $28.85 - $36.05 per hour

• Medical, dental, vision, life insurance, 401(k) + match, PTO and more. 
• Growth potential - opportunities for career development and networking!
• Exposure to and collaborations with experts in the biotech, medical device, and pharmaceutical industries.
• This role is on-site in Fremont, CA

The Accounts Receivable Specialist will play a crucial role in ensuring the accurate and timely processing of customer payments, maintaining accounts receivable records, and implementing effective collection strategies.

Essential Duties and Responsibilities

Accounts Receivable Management

• Oversee the accounts receivable process, ensuring accuracy and efficiency in recording customer payments.
• Perform regular reconciliations to ensure that payments are properly applied to customer accounts.
• Identify and resolve discrepancies or issues related to customer payments.
• Monitor accounts receivable aging and take appropriate actoins to minimize overdue payments.

Invoicing and Billing

• Generate accurate and timely invoices for customers based on established pricing and contract terms. 
• Review and verify invoice accuracy, including ensuring proper coding and documentation.
• Coordinate with internal teams to resolve any billing discrepancies or issues.

Collections and Cash Application

• Develop and implement effective collection strategies to minimize outstanding receivables.
• Contact customers to resolve payment issues, answer queries, and negotiate payment arrangements.
• Process customer payments, ensuring accurate application to appropriate accounts.
• Monitor and track payment plans and follow up on overdue accounts.

Financial Reporting

• Prepare regular reports on accounts receivable, collections, and cash flow for management review.
• Analyze and interpret financial data to identify trends, potential risks, and areas for improvement.
• Contribute to the preparation of financial statements and support audits as required.

Customer Service

• Provide excellent customer service to internal and external stakeholders, addressing inquiries and concerns promptly and professionally.
• Maintain strong relationships with customers, ensuring effective communication regarding billing and payment matters.

Process Improvement

• Identify opportunities for process improvements and recommend enhancements to streamline the accounts receivable function.
• Collaborate with cross-functional teams to implement process changes and optimize efficiency.

Additional Responsibilities/Focuses

• Other duties as assigned by the manager.

Supevisory Expectations

N/A

Physical Demands

• Continually sitting, use of hands, and reaching.
• Frequently standing and walking.
• Occasionally stooping, crouching or crawling, climbing and balancing.
• Occasionally lifting moderate weight (25-50 lbs).

Special Vision

• Color vision - identify and distinguish colors

Work Environment

• Noise
• Light - office environment
• Moderate - warehouse environment

Minimum Qualifications & Experience Requirements

• Bachelor's degree in Accounting or Finance (PREFERRED)
• 3+ years of accounting experience
• Strong knowledge in using accounting softward and ERP systems
• Knowledge of relvant legal and regulatory requirements related to accounts receivable and collections