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POSITION SUMMARY

Discovery Leaders will provide exceptional customer service at the Center by encouraging visitors to interact with Museum experiences, engaging them in programs and demonstrations and assisting them throughout their visit. Discovery Leaders will also assist in the maintenance and upkeep of all exhibit galleries.  The position reports to the Education Specialist. 

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Essential Functions Statement(s)

  1. Dynamically engage visitors through interactions with discovery and art exhibits, programs and demonstrations.
  2. Provide friendly, courteous and professional customer service and monitor admission of paid guests into the museum galleries. 
  3. Assist in designing and delivering Discovery Cart programs and engage museum visitors in a variety of topics. 
  4. Provide school group orientations and assist with the management of school groups during field trips. 
  5. Create positive and memorable birthday experiences from greetings to goodbyes.  Deliver science and art birthday demonstrations and hands-on activities. 
  6. Provide light maintenance of exhibits and galleries including regular exhibit checks, reporting problems to Exhibit Technician, cleaning and the replenishing of consumable supplies. 
  7. Present scripted art and science demonstrations in the galleries and assist with museum programs including camps and weekend make-n-take activities. 
  8. Assist with Family Fun Day activities, special events and rental events as needed. 
  9. Other duties as assigned. 


POSITION QUALIFICATIONS 

Competency Statement(s) 

  • Friendly - Ability to exhibit a cheerful demeanor toward others.
  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Active Listening - Ability to actively attend to, convey and understand the comments and questions of others.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Energetic - Ability to work at a sustained pace and produce quality work.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Creative - Ability to think in such a way as to produce a new concept or idea.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Presentation Skills - Ability to effectively present information publicly.
  • Tactful - Ability to show consideration for and maintain good relations with others.
  • Safety Awareness - Ability to identify and correct conditions that affect employee and visitor safety.


SKILLS & ABILITIES 

Education : Working toward a high school diploma or bachelor’s degree

 

Experience : Entry level position 

Computer Skills : Microsoft Office, Internet, and Email proficiency