Office Manager

EwingCole is a nationally recognized architecture, engineering, interior design and planning firm with offices across the country. Our multi-disciplinary practice is built on the core values of professional excellence, design quality and collaboration. We are seeking an Office Manager to join our Baltimore Office. 

The Office Manager plays a critical role in supporting day-to-day office operations, enhancing staff engagement, and ensuring a seamless workplace experience. This individual will partner across departments to support administrative, operational, and cross-functional initiatives while fostering a collaborative, efficient, and engaging office environment.

What You’ll Do:

• Manage day-to-day office operations including reception, facilities, mail services, and office supplies. 
• Coordinate and execute staff engagement events, internal meetings, and office activities. 
• Provide administrative support to office leadership and staff.
• Support onboarding, orientation, and employee lifecycle activities in partnership with HR. 
• Assist with travel arrangements, meeting logistics, and vendor coordination.
• Serve as a liaison between the office and IT, Accounting, HR, and other corporate functions.
• Manage expense reporting coordination and vendor relationships (e.g., catering, office services).
• Maintain and utilize CRM systems and customer portals for data tracking and reporting as needed.
• Support Marketing and Business Development initiatives and firmwide programs.
• Contribute to cross-functional projects and initiatives that improve office operations and employee experience. 
• Manage and coordinate internal communications and committees.
• Ensure the office environment remains organized, professional, and conducive to productivity.
• Perform additional responsibilities as needed to support business operations. 

What We’re Looking For:

• A proactive, self-starter who thrives in a fast-paced, dynamic, and transformational environment.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Exceptional written and verbal communication skills.
• High level of professionalism, discretion, and attention to detail.
• Collaborative team player with strong interpersonal skills.
• Ability to anticipate needs, solve problems, be resourceful, and take initiative independently.
• Experience supporting cross-functional initiatives or projects.
• Passion for creating a positive and engaging workplace culture.

Requirements

• 1-3 years of relevant experience in office administration, operations, or a related role.
• Experience planning and managing staff engagement events or office programs.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience working with CRM software and/or customer portals.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Demonstrates ability to work both independently and collaboratively.
• Experience with technology, including general office systems and tools. 
• Previous experience working in the AEC Industry or other professional services is a plus.