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Sales Coordinator

Eternal Supplies
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About the Role

We are hiring a Sales Coordinator to support our sales team on customer orders, communication, and logistics follow-up. This is a customer-facing role with a clear path to grow into a full sales position.

You will work directly with the salesperson you support, learn our products and customers, and gradually take on more responsibility as you develop. This role is a strong fit for new graduates who want to build a career in B2B sales and account management.

What You'll Do

  • Support the assigned salesperson on customer orders from quote to delivery
  • Track order status, shipment schedules, and logistics updates
  • Communicate with U.S. business customers in English on order updates, shipping, and issue resolution
  • Coordinate with internal teams, suppliers, and logistics partners
  • Prepare quotations, customer records, and order-related reports
  • Maintain accurate order and communication records
  • Learn our product lines (receipt paper, carbonless paper, labels) and customer base

What You'll Learn

  • How a U.S. B2B import and wholesale business operates end-to-end
  • Customer communication, account management, and order coordination in a real B2B environment
  • Quotation, pricing, and basic commercial negotiation skills
  • ERP / CRM tools and order workflow systems
  • Supplier and logistics coordination across international shipping

Strong performers transition from Sales Coordinator to Junior Sales to Sales, with full sales account ownership and commission upside.

Who We're Looking For

Required

  • Bachelor's degree (or graduating within the next 6 months)
  • Strong English business communication — able to write professional emails and handle customer calls independently
  • Detail-oriented, responsible, and comfortable managing multiple tasks at the same time
  • Proficient in Excel, email, and standard office software
  • Interested in customer-facing work and long-term growth into sales
  • Able to commute to our New Jersey office on-site (Monday–Friday)

Preferred (any of the following)

  • Internship or part-time experience in sales support, customer service, account coordination, RFQ management, or supply chain
  • Experience supporting B2B clients
  • Familiarity with ERP or CRM systems (SAP, NetSuite, Salesforce, HubSpot, Monday.com, etc.)
  • Mandarin Chinese language ability (a plus, not required)

Target Majors / Backgrounds

We welcome candidates from a wide range of backgrounds. Majors that have historically fit this role well include:

  • Business Administration
  • International Business
  • Marketing
  • Supply Chain Management / Operations Management
  • Finance / Economics
  • Communications
  • East Asian Studies / Asian Languages

If your major isn't listed but you're interested, apply anyway — we care more about communication, attention to detail, and motivation than specific coursework.

What We Offer

  • Base salary + performance bonus + commission
  • H-1B sponsorship available for qualified candidates
  • Clear career path from Sales Coordinator to Sales
  • Hands-on training with direct customer exposure from day one
  • Small-team environment — your work is visible, your contribution matters