Administrative Coordinator

Administrative Coordinator / Office Assistant
Compensation: $23 - $30/hour
Location: Brooklyn, NY

We are a growing CPA firm seeking a reliable and organized Administrative Coordinator / Office Assistant to support daily office operations.

Responsibilities:

• Answer phone calls and emails

       Coordinate and track tax return preparation workflow and deadlines 

       Communicate with clients regarding missing information and filing status 

• Assist with payroll and administrative tasks
• Coordinate with clients and staff
•  
• General office management duties

Requirements:

• Fluent in English
• Chinese speaking required (Cantonese and/or Mandarin)
• Strong communication and organizational skills
• Comfortable multitasking in a fast-paced office
• Microsoft Office and basic computer skills required
• Prior office or administrative experience preferred
   

Preferred Qualities:

• Reliable, trustworthy, and detail-oriented
• Professional attitude with strong work ethic
• Ability to handle confidential client information responsibly
• Strong organizational and communication skills
• Looking for a long-term team member who can grow with the firm

Other Possible Responsibilities:

• Schedule appointments and manage calendars
• Follow up with clients regarding missing documents
• Organize digital files and client folders
• Upload and download documents through client portals
• Prepare engagement letters and tax organizers
• Track e-signatures and document status
• Assist with billing and invoice follow-up
• Process ACH payments and check deposits
• Maintain office supplies and coordinate vendor orders
• Coordinate tax return pickup and delivery
• Handle mailing, FedEx, USPS, and certified mail
• Assist with onboarding new clients
• Update CRM and workflow/task tracking systems
• Perform basic QuickBooks data entry
• Maintain confidentiality of client information
• Support partners and staff during tax season
• Communicate with English and Chinese-speaking clients