Treatment Coordinator
Are you a detail-oriented professional who loves people as much as you love organization? Our fast-paced, 6-doctor endodontic practice is looking for an additional Treatment Coordinator to join our growing office. You’ll work alongside an experienced team to ensure our patients receive a seamless experience from the moment they call the office to the moment they leave the office.
Key Responsibilities
- Case Presentation: Clearly explain treatment plans and procedures to patients.
- Financial Coordination: Navigate insurance benefits and provide cost estimates.
- Treatment Scheduling: Manage a high-volume schedule efficiently.
- Manage Pending Treatment: Follow up with patients that have unscheduled treatment.
What We’re Looking For
- Detail Obsessed: In this office, things move fast. We need someone who catches the small things before they become big things.
- Numerical Fluency: You should be comfortable discussing co-pays, percentages, and insurance benefits without breaking a sweat.
- Genuine Empathy: Amazing customer service is our top priority. Our patients should feel cared for, not "sold to."
- Team Player: You’ll be part of a large, high-energy team that relies on open communication and mutual support.
Why Join Us?
- Robust Support: You aren't an island. You’ll have a partner in your role and a full administrative and clinical team backing you up.
- Fast-Paced Environment: If you hate being bored at work, you’ll love it here. The days fly by!
- Values-Driven Culture: We pride ourselves on ethical dentistry. We treat our patients like family, and we treat our staff the same way.