Library Digital Resource Specialist

Apply to this opportunity here: www.phila.gov/jobs 

All applications will be accepted from 5/11/2026 to 5/24/2026. 

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. 

What we offer 

• Impact - The work you do here matters to millions.  
• Growth - Philadelphia is growing, why not grow with it?  
• Diversity & Inclusion - Find a career in a place where everyone belongs. 
• Benefits - We care about your well-being. 

General Job Description: 
          This is library patron service work providing assistance to and orienting library patrons in the access of public computers, laptops, tablets, e-readers and other technological resources that support and deliver library services, programs and materials. Employees in this class perform a variety of support services in assisting patrons in accessing the library’s digital resources. Work is performed in the neighborhood, regional and central library branches, on the Free Library’s Techmobile, community centers (Hot Spots), or other library service outlets. Employees in the class work under the direct supervision of a library supervisor.

The Requirements are as follows: 

ANTICIPATED ELIGIBILITY
 Candidates who meet all eligibility requirements within 3 months of the application deadline will be admitted to this examination.  Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.
 

1. EDUCATION
Education equivalent to completion of the twelfth school grade. 

AND

2. EXPERIENCE: 

OPTION 1:

Two years of experience as a Library Assistant 1.

AND 

Two years of experience as a Library Assistant 2 providing assistance to and orienting library patrons in the access of public computers, laptops, tablets, e-readers and other technological resources that support and deliver library services, programs and materials at a branch of the Free Library of Philadelphia. 

OR 

OPTION 2:

Four years of experience as a Library Assistant 1 providing assistance to and orienting library patrons in the access of public computers, laptops, tablets, e-readers and other technological resources that support and deliver library services, programs and materials at a branch of the Free Library of Philadelphia.

OR 

OPTION 3:

Completion of three years of community digital access experience which has included two terms of experience as an Afterschool Program Leader with the Free Library of Philadelphia with primary responsibility for educating and assisting the public in accessing Free Library HotSpots. 

NOTE: 60 college credits from an accredited college or university with major course work in Information Technology, Information Science, Computer Science, Information Systems Management or a closely related field can be substituted for two years of experience. 

The analyst responsible for reviewing applications and additional documentation for this job opportunity is Bryanna Nagele. You can contact Bryanna at Bryanna.Nagele@phila.gov 

The City of Philadelphia is a qualified employer for Public Service Loan Forgiveness.  Learn more at  https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service 

If you need any assistance, please feel free to contact: hrhelpdesk@phila.gov