Outreach Mentor

Summary

The Outreach Mentors work with local school corporations to assist schools with providing mentorship to at-risk youth identified by the school. Services, including those that are evidenced based, are provided in groups and one-on-one at school and other community settings.  The mentors focus on support, education, and advocacy to prevent problems such as antisocial behavior and substance abuse, and to promote student self-esteem, decision-making skills, communication skills, social relationships, and a sense of personal responsibility.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide individual students and groups of students with support, education, and advocacy to prevent problems such as antisocial behavior and substance abuse, and to promote student self-esteem, decision-making skills, communication skills, social relationships, and a sense of personal responsibility.
• Develop appropriate positive and supportive relationships with students.
• Meet with mentees in a school-based and community-based settings.
• Maintain consistent and ongoing communication and collaboration with teachers, parents, coaches, and other school faculty to ensure safety and appropriate care for mentees.
• Ensure appropriate parent permission forms are complete for each mentee
• Follow school system guidelines and policies while working with the mentees
• Be involved in multiple areas of a mentee’s life and utilize multiple forms of communication, such as calling, texting, FaceTime, and gaming platforms, to promote multiple opportunities for involvement.
• Always be punctual and professional.
• Committing beyond the typical school-based setting.
• Maintain confidentiality.
• Apply knowledge of prevention programs and evidence-based practices (EBP) to enhance protective factors against risks, such as: drug abuse, suicide, dropout, etc.
• Maintain a knowledge of school and community resources, make appropriate community and school-based referrals, and conduct follow-up.
• Use reliable and frequent measures of student achievement including grades, progress report, tutor feedback, test results, and appropriate interventions to track student academic progress.
• Maintain program records in an organized, readily accessible fashion; produce required reports as needed.
• Collect data and input into program data systems.
• Attend all OBHP trainings and have the ability to maintain a clinical case load delivering case management and skills training services.
• Attend professional development and community events related to after school programming, youth, or other appropriate topics.
• Maintain an active and accurate caseload of students who are receiving mentoring services.
• Assist in the coordination of special events outside of school hours to increase student participation.
• Understand how to refer students and parents to clinical services if appropriate
• Perform other duties as assigned.

 Minimum Qualifications/Requirements

• Bachelor’s degree preferred or minimum two years’ experience.
• Minimum of two years’ experience in health care business development, marketing, or relevant field. Knowledge of behavioral health is preferred
• Must possess excellent written and verbal skills
• Must be able to maintain professional rapport with all stakeholders
• Willingness to use personal transportation in work capacity
• Skills in gathering, analyzing, and interpreting data
• Good problem solving and time management skills
• Customer focused philosophy of doing business
• Excellent interpersonal and communication skills
• Excellent organizational skills to prioritize workload and coordinate own activities with others
• Knowledge of computer software and use of the Internet—Microsoft Word products preferred – Outlook, Word, Excel, and Access
• Knowledge of internal/external healthcare environments
• Ability to use solid judgment and adhere to confidentiality requirements
• Ability to work in a team environment using tact, resourcefulness, patience, and dedication
• Ability to work in a fast-paced business environment and meet deadlines
• Ability to react calmly and effectively in urgent/emergency situations

Certificates, Licenses, Registrations

• Valid driver’s license in accordance with HCI motor vehicle policy.
• Maintain current Crisis Prevention Intervention (CPI) certification.
• Maintain current American Red Cross CPR/First Aid certification. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work 40 hours/week
• Fine motor skills to manipulate printer, computer, telephone, calculator, and cell phone
• Must be able to lift 25 pounds
• Prolonged periods of sitting at desk, and standing at events
• Extensive driving within Hamilton Center’s service area (10 county area)
• Frequent lifting and setting up for events
• Prolonged periods of working on the computer; word processing, data entry, spreadsheets, etc. 

Work Environment

Job related activities are performed mostly in the community – contacting referral sources in a designated geographic territory. Extensive travel within Hamilton Center's service area is expected. Work also will take place in an administrative area- paperwork, computer work etc.  Evening and weekend hours are worked as Center and civic events are scheduled.  Professional attire must be worn during working hours. Stressful situations present themselves regarding deadlines and commitments.

Conditions of Employment

• Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter
• Completion of MMR, Varicella, influenza and coronavirus vaccine
• Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use.
• Satisfactory completion of an Indiana Department of Child Services criminal fingerprinting background, Indiana State Criminal History, Sex and Violent Offender Registry, Child Protection Services History, and local law enforcement agency checks at the time of hire and every four years (or at contract renewal when applicable) for any employee that has direct contact on a regular and continuing basis with DCS consumers.
• Fingerprints required
• Completion of Center-wide orientation and ALL required paperwork prior to reporting for work
• Completion of HCI OBHP training modules within 90-days of hire or after transferring into an OBHP position.
• Demonstrated computer literacy through successful completion of pre-employment testing may be required.
• Successful completion of Initial Competency Assessment within the first 30 days of employment
• Successful completion of EMR orientation/training
• Completion of HCI Quality training, Trauma Informed Care, and Relias Learning.
• Successful completion of New Employee Department Checklist within 90 days of employment
• Attendance at all mandatory staff development and training
• Successful completion of a six-month on-the-job orientation period
• Successful completion of Annual PES
• Adherence to all policies, procedures, rules and regulations set forth by Hamilton Center, Inc.
• Participation in payroll electronic deposit
• Adherence to Compliance Program Plan
• Satisfactory reference and background investigation checks.
• Mandatory Flu Shot Annually

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job.  They are meant to be accurate reflections of the principle job elements essential for making fair pay decisions about jobs.