Supervisor Children Case Management (Team Leader-Recovery Coaching)
📍 Location: Norristown, PA
🗓 Schedule: Full-time | 37.5 hours/week | Monday–Friday
🌟 About Central Behavioral Health
Central Behavioral Health is a nonprofit organization that has been serving the Montgomery County community for over 75 years. We provide outpatient and community-based behavioral health services for individuals of all ages. Our mission is to empower people to overcome behavioral health challenges and lead fulfilling, healthy lives.
🧠 About the Team Leader Role
The Team Leader will supervise up to nine staff within the Children Blended Case Management Department (Child Case Management and TIP Case Management and provide direct client support as needed. The Team Leader is responsible for verifying staff and team compliance with all applicable State, County, and agency policies and regulations; meeting performance metrics, coordinating on-call schedules, track referrals and Represent the department at meetings within and outside the agency.
The Team Leader will work closely with the department’s Director and collaborate with other members of clients’ interdisciplinary treatment teams to ensure high-quality, coordinated care.
✨ Benefits & Perks
Health & Wellness
Medical, Dental, and Vision Insurance
No-Cost Life Insurance
Short-Term and Long-Term Disability
Expanded Employee Assistance Program (EAP)
Identity Theft Protection
Travel Assistance Services
Financial Security
401K Retirement Plan
Ancillary Voluntary Benefits
Public Student Loan Forgiveness Program (PSLF) Eligible Employer
Employee Discount Programs
Time Off & Flexibility
Starts at 27 days of PTO annually (vacation & sick time): pro-rated based on hire date. (Part-time eligible employees will be pro-rated)
7 Paid Holidays + Up to 2 Floating Holidays
Additional days awarded with tenure
Professional Growth
Tuition Reimbursement
Ongoing Professional Development
Employee Referral Bonus Program
Eligibility requirements may apply
📝 Responsibilities
Monitor client charts, documentation, and productivity.
Complete regular performance evaluations for staff.
Verify that staff are meeting established key performance indicators (KPIs).
Provide weekly supervision to staff and additional supervision as needed.
Coordinate clinical supervision for staff.
Attend weekly departmental supervisors’ meetings.
Participate in required trainings and professional development activities.
Communicate and work collaboratively with consumers, families, agency staff, and referral sources.
Collaborate with staff from external agencies, including Montgomery County Behavioral Health and Magellan Behavioral Health.
Assist with resource collaboration to support staff in meeting client needs.
Assist with community collaboration to obtain and strengthen client referrals.
Assist with other departmental and agency tasks as needed.
🎓 Qualifications
Education
A Team Leader will have::
A Master’s degree in social work, psychology, rehabilitation, activity therapies, counseling or education.
3 years mental health direct care experience.
Experience & Skills
3 years mental health direct care experience.
Strong interpersonal skills with a nonjudgmental, client-centered approach
Comfortable with digital tools and basic technology use (tablets, phones, computers etc.)
Computer exposure to EHR systems is helpful.
Ability to work both independently and as part of a multidisciplinary team
Other Requirements
Valid Driver’s license and a good driving record.
Subject to the requirements of the Child Protective Services Law.
🛡 Clearances
In accordance with state regulations, all prospective new employees/contractors must provide originals for photocopying of the following before starting: All clearances must be within 3 years of hire date for adult positions and 1 year of hire date for Children based positions.
PA Criminal Background Check
PA Child Abuse Clearance
DHS FBI Fingerprint Background Check
Central Behavioral Health is an Equal Opportunity Employer and Care Provider.