Assistant Store Manager

About CITITRENDS 

CITITRENDS is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.  

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within. 

Position Summary 

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates. 

Summary of Key Responsibilities 

Store Operations & Performance 

Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met 

Monitor sales activity and provide guidance to associates to deliver excellent customer service 

Assist with inventory control, inventory transactions, and shrink prevention efforts 

Ensure compliance with CITITRENDS policies, procedures, and operational standards 

Team Leadership & Staffing 

Supervise and support store associates in sales, inventory, cash handling, and customer service 

Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support 

Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention 

Provide ongoing coaching, feedback, and performance support to associates 

Customer Experience & Compliance 

Maintain a safe, organized, and customer-focused store environment 

Reinforce adherence to company policies, procedures, and loss prevention standards 

Support consistent execution of merchandising, operational, and visual standards 

Perform additional duties and responsibilities as assigned to support store operations and business needs. 

Qualifications 

High school diploma or equivalent required 

2–4 years of experience as an Assistant Manager or similar retail leadership role 

3–5 years of overall retail experience preferred 

Strong communication, organizational, and people leadership skills 

Ability to work a flexible schedule, including nights and weekends 

Ability to perform basic math calculations, including percentages 

Key Competencies 

People Leadership & Team Development 

Hiring & Recruiting Support 

Customer-Focused Execution 

Operational Accountability 

Time Management & Prioritization 

Adaptability in a Fast-Paced Retail Environment 

Why Join CITITRENDS 

CITITRENDS is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth. 

If you’re ready to grow your leadership skills, support hiring and team development, and make an impact in your store—CITITRENDS is the place for you. 

Equal Employment Opportunity 
CITITRENDS is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.