Database Audit and CRM Operations Intern

Job Title: Database Audit & CRM Operations Intern

Company: GreenPoint Global 
Location & Schedule: Remote (4–8hrs a day, flexible; 5 days a week) 
Duration: Summer 2026 (3–6 months) 

Position Overview 

The Database Audit & CRM Operations Intern will support nearly all operational aspects of database quality control, CRM optimization, and contact ecosystem management. The intern will play a critical role in auditing account structures, validating organizational mappings, reviewing contacts and emails, improving database usability, and helping transform raw CRM records into a more accurate, scalable, and strategically useful outreach infrastructure. 

A major focus of this role is proactively identifying errors, mismatches, duplicate records, incomplete fields, and operational inefficiencies—then helping create practical solutions that improve Apollo usability, outreach precision, and TAM reliability. This is not simply a maintenance role; we are seeking someone who can take ownership of the process, ask strategic questions, understand how outreach functions operationally, and help shape a more effective database ecosystem. 

Key Responsibilities 

Database Audit, Cleanup & Accuracy Management (Primary Focus) 

Audit account databases for mapping errors, mismatches, and organizational inaccuracies  

Identify incorrect account associations (e.g., credit unions mapped to employers or unrelated parent brands)  

Validate and correct HQ addresses for banks, credit unions, and target institutions  

Review account records for missing, inaccurate, or incomplete fields  

Add and organize company logos for database and mailer-related projects  

Identify duplicate accounts, duplicate contacts, and duplicate records across systems  

Segregate bad, invalid, bounced, or missing email addresses  

Improve data consistency, standardization, and usability across CRM systems  

Contact & Apollo CRM Optimization 

Review contact databases for missing emails, missing fields, and incomplete records  

Catch duplicate contacts and identify outdated or low-value records  

Help optimize Apollo TAM structure for better outreach, segmentation, and campaign usability  

Ask operational questions regarding outreach systems, sales processes, and CRM use cases to better tailor data cleanup strategies  

Support account segmentation and sales intelligence refinement  

Assist with creating more reliable and scalable outreach-ready datasets  

Reporting, Diagnostics & Process Ownership 

Present the current state of the database, including completeness, reliability, and operational health  

Build structured reports outlining:  

Issues resolvable without additional data  

Issues requiring additional research or enrichment  

Accounts with missing fields  

Accounts with missing contacts  

Contacts with missing emails or critical fields  

Provide actionable recommendations for database improvement  

Attend daily team meetings and provide progress reports  

Support long-term CRM hygiene frameworks and repeatable database governance practices  

Provide support across departments as needed for tactical CRM and operational data execution  

Qualifications 

Current student or recent graduate in Business, Data Analytics, Marketing, Information Systems, Finance, Operations, or related field preferred  

Strong organizational and project management skills  

Excellent written and verbal English communication  

Strong attention to detail and pattern recognition  

Familiarity with spreadsheets, CRM systems, or database tools  

Comfortable working with repetitive but high-value operational tasks  

Analytical mindset with strong problem-solving instincts  

Comfortable asking questions, identifying process gaps, and proactively improving systems  

Detail-oriented with the ability to manage multiple moving parts  

Professional demeanor and ability to work independently  

Preferred Skills 

Apollo.io or CRM familiarity  

Excel / Google Sheets proficiency  

Database auditing or QA experience  

Lead generation or sales operations familiarity  

Contact verification and data enrichment experience  

Business intelligence or operational reporting skills  

Logo sourcing / asset organization familiarity  

Process improvement mindset  

What You’ll Gain 

Hands-on experience in real-world CRM operations and database governance  

Exposure to Apollo, TAM structuring, and sales infrastructure optimization  

Experience improving high-value business development systems  

A chance to work with a world class cross functional team  

Resume-building practical skills in CRM auditing, database cleanup, operational analytics, and process ownership  

Compensation 

This is an unpaid internship intended to provide valuable professional development, practical training, and resume-building experience. Academic credit may be arranged where applicable. 

To Apply 

Please submit: 

Resume  

Brief cover letter or statement of interest  

Relevant coursework, projects, or prior experience (if any)  

Current and future availability, including work hours where you can be “on call”  

GreenPoint Global is seeking driven, capable individuals ready to learn by doing and contribute meaningfully to operational excellence, CRM intelligence, and database reliability.