IT Support Desktop Specialist
IT Support & Desktop Specialist Intern – Summer Program (Paid)
Location: University Pain Centers, Chicago, IL
Duration: 8–10 Weeks | 40 hours/week
Compensation: $19–22/hour
Start: June 2026
Potential: Possible full-time opportunity
ABOUT THE COMPANY
University Pain Centers is a multidisciplinary outpatient clinic focused on interventional pain management and comprehensive treatment of chronic pain conditions. The clinic delivers coordinated, patient-centered care through integrated clinical and administrative teams.
ABOUT THE ROLE
We are seeking a motivated IT Support & Desktop Specialist Intern to assist with day-to-day technology support in a multi-site healthcare clinic environment.
This role provides hands-on experience supporting clinical and administrative users, troubleshooting basic IT issues, and working within a hospital-affiliated IT structure.
RESPONSIBILITIES
- Provide first-line IT support for staff across clinic locations
- Monitor and respond to help desk tickets in a timely manner
- Install, configure, and troubleshoot Windows workstations and peripherals
- Support printers, fax systems, and AV equipment
- Assist with onboarding, user setup, and basic access issues
- Escalate network, Wi-Fi, VPN, and EMR issues to senior IT or hospital IT teams
- Maintain IT inventory and documentation logs
- Travel between clinic locations as needed
- Perform other duties as assigned
CAPSTONE PROJECT
Assist in documenting clinic IT systems and creating a basic architecture diagram showing devices, applications, and support workflows under supervision.
QUALIFICATIONS
- Current graduates or seniors pursuing a degree in IT, Computer Science or related field
- Experience in IT support, help desk, or technical troubleshooting required
- Basic knowledge of Windows and general computer systems
- Strong communication and problem-solving skills
- Ability to follow instructions and escalate issues appropriately
REQUIREMENTS
- HIPAA training provided before start
- Ability to travel between clinic locations
HOW TO APPLY
Resume + short cover letter
Send to: admin@rushpaincenter.com