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Forward Deployment Engineer

Forward Deployment Engineer

TruU | Santa Clara, CA | Entry Level | Full-Time

About TruU

TruU is a well funded cybersecurity startup tackling identity and human risk through products spanning passwordless solutions, account takeover protection, insider threat detection, and continuous authentication. We operate on the frontier of cybersecurity, offering innovative products to large enterprise customers around the world. As we strive to redefine the category of insider threat detection, we are seeking ambitious candidates who enjoy working in fast-paced, collaborative environments. At TruU, you will be able to make an immediate impact and deliver powerful products trusted by global enterprise leaders.

The Role

TruU's Forward Deployment Engineer (FDE) sits at the intersection of security operations and customer delivery. You will start by embedding directly in security operations by monitoring, detecting, and responding to threats across the full enterprise security stack including SIEM platforms, EDR tools, intrusion detection systems, data protection solutions, and TruU's own platform. You will grow into the engineer who deploys, configures, and delivers our products to enterprise customers worldwide. This is a unique entry-level role designed for someone who wants to deeply understand cybersecurity from the ground up before owning the full deployment lifecycle for our most strategic customers.

Key Responsibilities

  • Monitor, triage, and respond to security alerts and incidents across SIEM platforms (Splunk, Elastic, Microsoft Sentinel), EDR solutions, intrusion detection/prevention systems, and TruU's own insider threat detection and continuous authentication platforms.
  • Analyze security events, investigate anomalies, and escalate threats to support real-time defense of enterprise environments. Correlate data across multiple security tools to build a complete picture of incidents.
  • Write scripts and code (Python, Bash, PowerShell) to automate repetitive security workflows, enrich alert data, build custom detection rules, and integrate across security platforms.
  • Operate across data protection, identity and access management, endpoint security, and network security tooling by developing breadth across the full enterprise security stack.
  • Develop deep operational knowledge of TruU's product suite, including account takeover protection, and insider threat detection in production and integrate with the broader customer security ecosystem.
  • Collaborate with engineering and product teams to surface product insights from the operational frontline, feeding findings back into the product roadmap.
  • Document security procedures, runbooks, and incident response playbooks that will later serve as deployment guides for customers.
  • Lead end-to-end deployments of TruU's products within enterprise customer environments, from initial scoping and architecture to go-live and optimization.
  • Work directly alongside customer security and IT teams to understand their infrastructure, existing security stack (SIEM, EDR, IAM, DLP, network security), workflows, and threat models, then configure and integrate TruU's platform to address their specific needs.
  • Write production-quality code and custom integrations as needed — building connectors, API integrations, automated workflows, and deployment tooling that bridge TruU's platform with the customer's environment.
  • Serve as the technical point of contact for strategic customer engagements, translating complex security requirements into working deployments.
  • Identify repeatable deployment patterns and contribute them back to product and engineering to improve scalability and ease of delivery.
  • Build trusted relationships with customer stakeholders and proactively identify opportunities for expanded adoption of TruU's solutions.
  • Travel to customer sites as needed to support on-premises implementations and critical escalations

Requirements

  • Must be in the final year of education or recently graduated with a Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Computer Engineering, or a related technical field.
  • Foundational understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, firewalls, VPNs) and operating system security concepts (Windows, Linux).
  • Ability to write code and scripts, you don't need to be a software engineer, but you should be comfortable programming in at least one language (Python, Bash, PowerShell, or similar) and willing to build whatever is needed to get the job done.
  • Familiarity with or strong willingness to learn industry security tooling: SIEM platforms (Splunk, Elastic, Microsoft Sentinel), EDR solutions, intrusion detection/prevention systems, and data protection technologies.
  • Strong analytical and problem-solving skills, with a genuine curiosity about how cyberattacks work and how to defend against them.
  • Flexibility and willingness to start in a security operations role and grow into a customer-facing deployment engineering position. This role demands adaptability and a builder's mindset.
  • Excellent communication skills, with the ability to convey technical concepts clearly to both technical and non-technical audiences.
  • Ability to work in-person from our Santa Clara office post-graduation and if possible intern remotely beforehand.

Nice to Have

  • Prior internship or project experience in security operations, SOC analysis, incident response, or penetration testing.
  • Hands-on experience with SIEM platforms, EDR tools, or security automation frameworks beyond academic coursework.
  • Experience building integrations, APIs, or automation pipelines in a security or IT operations context.
  • Relevant certifications or coursework: CompTIA Security+, CompTIA Network+, CEH, or similar.
  • Exposure to cloud environments (AWS, Azure, GCP) and an understanding of identity and access management (IAM) concepts.
  • Familiarity with containerization (Docker, Kubernetes) and infrastructure-as-code tools used in enterprise deployments.
  • Hands-on experience with enterprise IT environments through labs, CTF competitions, or academic projects.
  • A track record of taking initiative like side projects, open-source contributions, or self-directed learning that demonstrates you don't wait to be told what to learn next.

Benefits

  • Competitive salary and stock options plan (with approval).
  • Comprehensive health, dental, and vision insurance plans.
  • 401K retirement plan with company match.
  • Ancillary benefits — STD/LTD and basic life insurance.
  • Flexible work hours and vacation plan.
  • Professional growth and development opportunities, including support for security certifications.
  • Global, collaborative, and inclusive company culture.