Growth Development Representative (Hybrid)

About Empath

Empath helps the teams behind business technology level up fast. We’re a training + accountability platform for IT and cybersecurity service providers, helping them onboard faster, build consistent skills, and perform at a higher level — without training living in a dozen disconnected tools.

We also believe modern teams win by working smarter. On our revenue team, you’ll learn practical ways to use AI to research accounts, personalize outreach, prep for calls, handle objections, and build a repeatable system that makes you a stronger sales and business professional.

The Role

As a Business Development Representative (BDR), you’ll be on the front lines of growth. Your mission is to introduce Empath to the right prospects, start high-quality conversations, and book first-time meetings for our team. This is a high-coaching, high-skill-building role built for someone early in their career who wants to gain confidence fast, learn a market, and see their effort turn into measurable results.

What You’ll Do

Execute a structured outbound plan (calls + email + LinkedIn) to create pipeline and consistently book first-time meetings with qualified prospects.

Make daily calls to generate awareness, start conversations, and schedule appointments.

Use HubSpot to log outreach, track leads, and keep your pipeline organized and accurate.

Learn the IT services and cybersecurity market quickly (often called the MSP industry) and become fluent in what prospects care about.

Collaborate with Revenue Operations to improve messaging, sequences, targeting, and overall outbound performance.

Manage weekly priorities, communicate progress clearly, and follow through on initiatives.

Support additional revenue and service quality initiatives as needed.

AI + Sales Skill-Building

You’ll be trained on how to use AI to:

Research companies and decision-makers faster (and personalize without sounding robotic)

Write stronger emails, call openers, and LinkedIn messages in minutes

Build talk tracks and objection responses that feel natural

Prep for meetings like a pro (quick briefs, key questions, likely pain points)

Review and improve performance quickly with structured feedback

This role is a crash course in modern business development — with tools that give you a real advantage.

What Success Looks Like (First 60–90 Days)

You’re comfortable running outreach conversations without sounding scripted.

You can explain Empath’s value clearly and confidently in under 30 seconds.

You consistently book qualified first-time appointments.

Your HubSpot notes and pipeline hygiene are clean and reliable.

You improve week over week through coaching, reps, and iteration.

Who We’re Looking For

We’re not looking for a perfect resume — we’re looking for drive and coachability. You’ll thrive here if you are:

A determined self-starter who follows through and stays consistent

Coachable and open to feedback (and quick to apply it)

A clear communicator (phone, email, chat) with a professional tone

Organized, accountable, and able to manage priorities

Curious, competitive, and motivated by measurable growth

Preferred (not required):

Any experience in sales, customer-facing work, or campus leadership

Interest in tech, cybersecurity, SaaS, or IT operations

Familiarity with CRMs like HubSpot or Salesforce

Exposure to IT services / managed IT / cybersecurity providers

Training & Development

Employees benefit from a comprehensive training and coaching program designed to build core sales skills, product knowledge, and confidence. You’ll receive structured onboarding, talk tracks, call coaching, and ongoing feedback with a clear path to growth (Senior BDR, AE, Partnerships, RevOps, and more).

Compensation & Benefits

Base salary: $45,000

Commission (OTE): $30,000

Health insurance

Vision & dental insurance

PTO

Working Conditions

Monday–Friday, 8:00am–5:00pm ET

Professional office environment or home environment as needed

Empath is a hybrid working environment with select work-from-home or in-office days based on team needs

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Empath is an Equal Opportunity Employer.

All resumes submitted by search firms or agencies to any employee or affiliate of Empath via email, the Internet, or any form and/or method without a current and valid written Statement of Work or Master Service Agreement in place for this position from Empath HR/Recruitment, and authorized by Empath Executive Leadership, will be deemed the sole property of Empath. No fee will be paid in the event the candidate is hired by Empath as a result of the referral or through other means.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.