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Community Management Intern

Thought GPS Inc. | Remote / Hybrid | 10–15 hours per week | Internship

About Thought GPS

Thought GPS is a location-based audio storytelling app that lets creators attach voice clips to real-world places. Listeners can discover stories, tours, memories, comedy, history, recommendations, and campus experiences tied to the places around them.

We are an early-stage startup building a new way for people to experience cities, campuses, neighborhoods, and cultural spaces through GPS-triggered audio.

Internship Overview

Thought GPS is seeking a Community Management Intern to support user communication, customer support, feedback collection, and community engagement. This role is ideal for a student interested in startups, creator communities, social media, customer experience, and consumer apps.

The intern will help engage with early users, creators, students, and community members while helping Thought GPS build a welcoming and active user base.

Responsibilities

Help respond to user questions, comments, and feedback
Support communication with creators, students, early users, and community partners
Monitor social media comments, DMs, and community conversations
Help collect and organize user feedback for the product team
Identify common user questions, issues, and suggestions
Support onboarding materials, FAQs, tutorials, and user education
Help encourage creators and listeners to stay active on the app
Assist with community campaigns, creator spotlights, and engagement ideas
Track recurring themes in user feedback and community activity

Ideal Candidate

The ideal candidate is friendly, organized, responsive, and comfortable communicating with people online. Prior community management experience is helpful but not required.

Strong candidates may have experience or interest in:

Community management, customer support, or social media engagement
Student organizations, clubs, creator communities, or online communities
Writing clear and helpful responses
Collecting and organizing feedback
Startups, creator platforms, mobile apps, local storytelling, or campus engagement
Helping users understand new products or features
Building positive relationships with users and creators

What You’ll Gain

Hands-on community management experience with an early-stage startup
Practical experience supporting users and creators
Exposure to customer experience, product feedback, and startup growth
Experience helping shape an early community from the ground up
Mentorship from startup leadership
Resume-building experience in community, marketing, customer support, and startups

Internship Details

Length: 10–12 weeks
Hours: 10–15 hours per week
Format: Remote, hybrid, or campus-based depending on location
Compensation: Academic credit, stipend, or unpaid experiential opportunity, depending on school requirements and role structure
Start Date: Flexible / semester-based

How to Apply

Please submit your resume and a brief note about why you are interested in Thought GPS. Applicants are encouraged to mention any experience with customer support, social media, student groups, online communities, creator communities, or user feedback.