Front Desk Coordinator
We are seeking a polished, detail-oriented Front Desk Coordinator to be the welcoming face of our plastic surgery and medspa practice. This role is ideal for someone who is organized, professional, and comfortable multitasking in a fast-paced, patient-focused environment.
Key Responsibilities:
- Greet and check in patients with a warm, professional demeanor
- Complete pre-operative checklists and ensure all required documentation is accurate
- Review and confirm patient consents prior to procedures
- Assist patients with rewards programs such as Allē and ASPIRE Rewards
- Collect payments, process transactions, and maintain accurate financial records
- Answer and direct phone calls, schedule appointments, and respond to patient inquiries
- Maintain a clean, organized, and welcoming front office environment
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
- Scheduling patients and managing day to day schedule
Qualifications:
- Previous front desk, medical office, or medspa experience preferred
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Comfortable handling sensitive patient information with discretion
- Ability to multitask and work efficiently in a fast-paced setting
- Familiarity with EMR systems and aesthetic rewards programs is a plus
What We’re Looking For:
A friendly, reliable team player who can create a positive first impression while ensuring all administrative tasks are handled accurately and efficiently.
Benefits:
- Opportunities for growth within the practice
- Employee discounts on services and products
- Health insurance, dental and eye insurance