Billing and Collections Analyst
The Genetic Disease Screening Program (GDSP) of the California Department of Public Health works to protect and improve the health of all Californians. We run the largest screening program in the world and set the standard in delivering high-quality, cost-effective genetic services to all Californians. The mission of GDSP is “to serve the people of California by reducing the emotional and financial burden of disability and death caused by genetic and congenital disorders.”
Job Description and Duties
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by maximizing and stabilizing funding sources and demonstrating responsible financial stewardship with program funds.
The incumbent works under the supervision of the Supervisor I of the Revenue Services Unit. Under supervision, the Analyst I performs duties of average difficulty in a variety of consultative and analytical assignments to support the payments processing function of the Revenue Services Unit (RSU). These duties include, but are not limited to, analyzing monthly billing statements from various clients for accuracy before releasing them to Prenatal Screening (PNS) and Newborn Screening (NBS) HMO providers and hospitals, managing reconciliations of payment collection received from the Zero Balance Account (ZBA) deposits before the distribution of and posting in GDSP’s A/R system, and investigates issues regarding insurance payment recoup and provider adjustments that affect the balance of the payments batch and the ZBA account.
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.
Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.
The headquarters office location for this position is identified in the attached duty statement.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Advanced knowledge of Microsoft Excel application.
- Excellent communication skills, verbally or in writing.
- Ability to work well with others and adapt to various work demands.
- Knowledge and experience with accounting software applications.
- Knowledge of fiscal reports analysis.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=516447
At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting team members, we welcome the unique contributions that you can bring to us and the work we do.