Teleport Operations Technician

JOB SUMMARY: 

This position supports the operations and maintenance of a satellite communications Teleport, including assistance to the engineering staff, field service engineers, and end user customers. Located in Santa Paula, California, this role is part of a team that works rotating shifts in a 24/7 environment.

ESSENTIAL DUTIES/RESPONSIBILITIES:

The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong interpersonal skills, with the ability to communicate effectively across all organizational levels with both internal and external customers.
• Ability to react swiftly in fault isolation of complex networks and systems while following procedures for restoration, escalation, and notification of routine and abnormal events.
• Providing accurate and detailed documentation including utilization of trouble tickets using a variety of CRM systems. You must have strong PC skills in Microsoft Word, Access, Excel, Outlook, and Visio.

To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of COMSAT operating standards, established safety rules, and adhere to company attendance guidelines.

Differential Pay is included for shift work.

GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:

• Electronics skills include familiarization with basic AC/DC theory, Ohms law, analog and digital components, power supplies, audio (AF) and radio (RF).
• Knowledge of Satellite equipment including antenna tracking and control, HPA’s, SSPA’s, LNA’s, RF converters, fiber optics, modems, multiplexors, spectrum analyzers and signal generators.
• Previous experience working with complete Network equipment to include voice, fax and data transmission, LANs, WANs, digital routers, bridging, communication servers, Ethernet network protocols such as TCP/IP, IP, addressing and subnetting.
• Familiarity with Facilities equipment such as HVAC, AC and DC power switching and distribution equipment, diesel power generators, UPS’s, STS’s, security and fire detection/suppression systems.

EDUCATION/EXPERIENCE:

• Associate's degree, Trade Degree/Certification, or equivalent military training in technology.
• 2-4 years of experience in earth station, satellite or network operations, installation and/or maintenance.

RELATED EXPERIENCES:

• Air Force Specialty Code 3D1X3 – RF Transmission Systems & Space Systems Operator & Maintainer.
• Navy Enlisted Classifications - ET1404/1405/1406/1433/1465/1468 Electronics Technician - SATCOM Communications Maintenance Technician and similar.
• Army Military Occupational Specialty (MOS) 25S Satellite Transmission System Operator & Maintainer and similar.
• Marine Corp Military Occupational Specialty (MOS) 0627 Satellite Transmission System Operator & Maintainer and similar.

PHYSICAL DEMANDS:

While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs) as well as climb up and down ladders. Other demands include the ability to openly communicate with others by talking, listening and reading, able to lift heavy objects (minimum 50lbs), and use standard office equipment such as computer, printer, phone and cell phone as well as ground station specific equipment, power and manual. In addition, there is an occasional need to bend, twist or stoop in order to open/close cabinets, reach for files or other standard office type objects. This role follows a swing shift pattern which includes day-shift, night-shift, and weekend-shift work

WORK ENVIRONMENT:

The role includes both indoor and outdoor working conditions. The indoor environment is generally quiet and in a temperature-controlled setting with random adjustments in noise or temperature due to conversations, unscheduled maintenance repairs to the building or its interior offices, or unpredictable situations due to weather or other acts beyond company control. The outside environment is subject to varying noise levels, unscheduled maintenance, and varying weather conditions beyond company control as well. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Some overnight travel may be required to facilitate work objectives. While at client site locations, if applicable, employee will be required to adhere to the proper safety precautions established by the client while in proximity to their work area; work may require some physical effort in the handling of light materials, boxes, or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing, or walking between work areas.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Paid training
• Relocation assistance
• Vision insurance

Ability to Relocate:

• Santa Paula, CA 93060 (Required)

Work Location: In person