Summer Camp Administrative Specialist (seasonal)

Summer Camp Administrative Specialist  (seasonal position)

Reports to: Summer Camp Site Director 

William Penn Charter School is a Quaker, all-gender, pre-K–12 independent day school in the East Falls neighborhood of Philadelphia. Established in 1689 by William Penn and members of the Religious Society of Friends, Penn Charter is a community guided by Quaker testimonies and the belief that there is “that of God” in every person. A school community that honors difference, Penn Charter seeks to be a place where diversity is understood, represented, and valued. Our curriculum embraces a plurality of cultures and celebrates an array of voices, instilling in us a deeper understanding and empathy for individuals in this community and the world.

As our mission states, we value scholarship and inquiry. With excellence as our standard, we challenge students in a vigorous program of academics, arts, and athletics. Through global connections, civic engagement, and a focus on environmental sustainability, we inspire students to be thinkers, collaborators, innovators, and leaders. We educate students to live lives that make a difference.

Position Summary

In service to the Penn Charter Summer Camps, The Administrative Specialist is responsible for camp-related customer service and administrative needs in the camp office and throughout the camp. This position is a seasonal, temporary employee serving, Monday through Friday 8:00 am - 4:00 pm, from June 15-July 24th.  All camp staff must attend mandatory orientation training as a prerequisite condition of employment

Essential Job Responsibilities:

Customer Service:

• Serve as a point person for families; respond to inquiries in person as well as over the phone.
• Greet campers and their guardians in the camp office; collect lunches and transition campers.
• Answer telephones and transfer calls to appropriate team members
• As needed, call camp families to confirm enrollment or discuss camper needs.
• Serve as the primary point of contact for all transportation-related updates and communications.
• Assist with any changes or inquiries regarding before and after care programs
• Support the director in day-to-day operations of the camp
• Assist with ordering supplies for camps

Camp Office:

• Perform general clerical duties such as copying, mailing, and filing.
• Ensure that the camp office is clean, organized, and well-maintained.
• Open, sort, and distribute or respond to incoming correspondence including mail and email.
• Maintain inventory and complete assigned paperwork, including work orders.
• Liaison to ESF, facilities, housekeeping, athletics, nurses and security regarding camp operations. 
• Coordinate with campus security to provide timely updates on camper movement throughout campus.

Camp Registration:

• Update camper records and input pertinent information into the database.
• Positive Group Management: Ensure the safety and well-being of campers with emphasis on positive behavior and effective group management. Promptly report any concerns to the Site Director.
• Supervise campers, while fostering a positive and safe environment.
• Adhere to all company policies.
• Maintain clear, concise, and engaging communication with campers, families, peers, and leadership team.

Requirements:

• Bachelor’s degree required 
• Minimum 1-2 years of experience working in an administrative and/or customer service role.
• Previous experience working in a camp, school (or similar field) preferred.
• Experience teaching and working with children.
• Proficient in Google software platform.

Hours: 8:00am-4:00pm, Monday-Friday. 

Physical Demands:

• Push/pull, lift, and carry a minimum of thirty-five (35) pounds across campus. Work outside, upright, and mobile for six (6) to eight (8) hours per day  
• Respond to emergencies, including running (up to 1 mile in some cases) and ascending stairs without undue exertion.  

Other duties as assigned by camp director