Receptionist/Intake Coordinator

About Us
McCollum Law is a growing real estate law firm focused on delivering a high-touch, service-driven closing experience. We work closely with clients, real estate agents, and lenders to guide transactions from contract to closing with professionalism and attention to detail.

The Role
We are seeking an entry-level team member to serve as the first point of contact for our office. This is an ideal role for a recent graduate who is polished, organized, and interested in learning how a real estate law practice operates.

You will play a key role in shaping the client experience by managing incoming calls, directing inquiries, and supporting our team with day-to-day coordination.

What You’ll Do

• Answer and manage incoming calls with professionalism and clarity
• Serve as the first point of contact for clients and agents
• Direct calls and messages to the appropriate team members
• Assist with scheduling and basic intake coordination
• Support the team with administrative and organizational tasks
• Help ensure a smooth and responsive client experience

What We’re Looking For

• Strong communication skills and a professional phone presence
• Organized and detail-oriented
• Comfortable speaking with clients in a fast-paced environment
• Positive, team-oriented attitude
• Interest in learning about real estate transactions and legal operations

What You’ll Gain

• Exposure to real estate closings and legal workflows
• Direct interaction with clients and industry professionals
• Opportunity to grow into expanded administrative or paralegal responsibilities over time
• Mentorship within a growing law firm environment

Details

• Location: Raleigh, NC (in-office)
• Position: Full-time, entry-level
• Schedule: Monday–Friday, standard business hours

We are looking for someone who takes pride in being organized, responsive, and professional, and who wants to be part of a team that values service and client experience.