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Operations Coordinator

Gelberg Signs is seeking a motivated, resourceful Operations Coordinator to support day-to-day operations and help keep the business running efficiently. This is a high-visibility, multi-functional role designed for someone who enjoys variety, takes initiative, and wants to grow within a fast-moving company.

The Operations Coordinator will work across administrative coordination, internal support, systems assistance, workplace organization, and operational follow-through. This role is ideal for someone who is equally comfortable assisting people, solving problems, handling priorities, and stepping in wherever support is needed.

Success in this role requires adaptability, urgency, professionalism, and the ability to move between desk-based responsibilities and hands-on tasks throughout the day.

Key Responsibilities

Operations Support

  • Assist leadership with daily operational priorities and changing business needs
  • Execute follow-up tasks quickly and accurately across departments
  • Help coordinate projects, internal requests, and company initiatives
  • Maintain organization of records, files, and operational processes
  • Support special assignments ranging from internal events to administrative compliance tasks

Administrative Coordination

  • Manage incoming mail, routing, and related processing
  • Prepare deposits and assist with business paperwork
  • Coordinate office communications and internal requests
  • Support scheduling, vendor communication, and document flow as needed

Systems & Technology Support

  • Assist with employee onboarding, workstation setup, and access requests
  • Provide first-level support for passwords, printers, office devices, and basic troubleshooting
  • Help documenting and maintaining internal systems and workflows.
  • Assist in the internal development and integration of the system.
  • Help in the training process of new and current employees across departments
  • Support technology organization and equipment tracking

Workplace & Facility Support

  • Monitor office readiness and day-to-day workplace functionality
  • Coordinate routine maintenance requests with internal teams or vendors
  • Maintain supply levels for office and facility needs
  • Support workplace safety checks and general organization
  • Assist with occasional movement of materials, packages, or equipment

Front Office Presence

  • Professionally welcome visitors and assist guests
  • Help direct calls and inquiries appropriately
  • Serve as a reliable internal resource for employees and visitors alike

What Success Looks Like (First 6 Months)

  • Learns the core operational rhythm of the company
  • Becomes dependable in handling recurring daily responsibilities
  • Anticipates needs and resolves issues proactively
  • Increases responsiveness and organization across the department
  • Demonstrates ownership, initiative, and strong follow-through
  • Builds trust as a go-to support person across the company

Ideal Candidate

  • Highly proactive and self-starting
  • Organized with strong attention to detail
  • Service-minded and solution-oriented
  • Quick learner who adapts easily to changing priorities
  • Strong communicator with professional presence
  • Comfortable with both office tasks and active, hands-on responsibilities
  • Reliable, resourceful, and team-oriented

Preferred Qualifications

  • 1–3 years of experience in operations, office coordination, administration, or customer support preferred
  • Proficiency with Microsoft 365 required
  • Familiarity with ClickUp, Zoho, or similar platforms preferred
  • Comfortable learning new systems and tools quickly
  • Basic technical troubleshooting experience is a plus

Physical Requirements

This role requires regular movement throughout the office and facility, operation of standard office equipment, and occasional handling of packages or materials, with reasonable accommodation where applicable.

Schedule

Monday through Friday during business hours. Occasional overtime or emergency/weekend support may be needed.