Dental Clinic Supervisor
Dental Clinic Supervisor
Job ID: 108217
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY
Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
https://www.clackamas.us/countyadmin/spirit
http://www.clackamas.us/
https://www.mthoodterritory.com/
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Sunday, May 10, 2026.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
COMPENSATION
Annual Pay Range: $71,502.01 - $96,528.38
Hourly Pay Range: $34.375965 - $46.407873
Starting salaries will be within the posted pay range based on job-related factors such as experience, training and/or education.
JOB DETAILS AND QUALIFICATIONS
Build your career with purpose at Clackamas County. The Health, Housing & Human Services Department is seeking dedicated professionals to join our Dental Clinic Team.
Clackamas County Health Centers' Dental Clinics deliver comprehensive preventive and restorative services to patients of all ages, with a focus on access, quality, and community impact. Our teams provide exams, cleanings, X-rays, fillings, extractions, and urgent dental care in a collaborative, patient-centered environment.
Clackamas County Health Centers is looking for a motivated and experienced operations professional to join our Dental Program as a Dental Clinic Supervisor. In this role, you will supervise, direct, coordinate, and evaluate daily clinic operations, ensuring efficient workflows, strong productivity, and high-quality patient care at our Beavercreek and Gladstone locations. Dental Clinic Supervisors provide overall operational leadership, with a focus on optimizing clinic performance, supporting staff, and advancing program goals. Responsibilities include overseeing clinic workflows, monitoring productivity targets, and ensuring alignment with quality measures.
Health, Housing & Human Services' Dental Care Clinics include Sunnyside Dental Clinic, Beavercreek Dental Clinic, Gladstone Dental Clinic, and the Sandy Dental Clinic.
The successful candidate will bring strong leadership and operational expertise, with the ability to set program priorities and effectively monitor progress toward program goals and objectives. This role emphasizes quality improvement, workforce development, and fostering a positive and engaged workplace culture. Excellent communication skills, the ability to prioritize competing demands, and experience establishing performance standards are essential.
The competitive candidate will have demonstrated success supervising staff in a dental clinic setting, along with a strong understanding of dental procedures, scheduling, and regulatory requirements, including OSHA standards. Knowledge of clinic policies and procedures, confidentiality practices, information systems, service delivery models, and organizational structure is also critical to success in this role.
Required Minimum Qualifications/Transferrable Skills:*
• Minimum of four (4) years of progressively responsible experience in dental clinic operations that demonstrates the knowledge and skills required for this position.
• Minimum one (1) year of experience in a lead role or supervisory role.
• Experience developing, implementing and interpreting policies and procedures.
• Experience responding to patient complaints and/or complex requests for information.
• Strong working knowledge of HIPAA and other health related confidentiality laws.
• Demonstrated ability to prioritize workload, manage competing demands, and communicate effectively in a professional environment.
• Demonstrated experience resolving conflict in a fast-paced and high-pressure setting.
Preferred Qualifications/Transferrable Skills:*
• Demonstrated supervisory experience, including hiring, coaching, performance evaluation, and progressive discipline.
• Experience using EPIC Wisdom (Electronic Health Record).
• Working knowledge of Federal and State regulations applicable to Federally Qualified Health Centers (FQHC).
• Experience working effectively in a unionized environment.
Pre-Employment Requirements:
• Must pass a criminal history check which may include national or state fingerprint records check.
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. :*
• Minimum of four (4) years of progressively responsible experience in dental clinic operations that demonstrates the knowledge and skills required for this position.
• Minimum one (1) year of experience in a lead role or supervisory role.
• Experience developing, implementing and interpreting policies and procedures.
• Experience responding to patient complaints and/or complex requests for information.
• Strong working knowledge of HIPAA and other health related confidentiality laws.
• Demonstrated ability to prioritize workload, manage competing demands, and communicate effectively in a professional environment.
• Demonstrated experience resolving conflict in a fast-paced and high-pressure setting.
Preferred Qualifications/Transferrable Skills:*
• Demonstrated supervisory experience, including hiring, coaching, performance evaluation, and progressive discipline.
• Experience using EPIC Wisdom (Electronic Health Record).
• Working knowledge of Federal and State regulations applicable to Federally Qualified Health Centers (FQHC).
• Experience working effectively in a unionized environment.
Pre-Employment Requirements:
• Must pass a criminal history check which may include national or state fingerprint records check.
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. :*
• Minimum of four (4) years of progressively responsible experience in dental clinic operations that demonstrates the knowledge and skills required for this position.
• Minimum one (1) year of experience in a lead role or supervisory role.
• Experience developing, implementing and interpreting policies and procedures.
• Experience responding to patient complaints and/or complex requests for information.
• Strong working knowledge of HIPAA and other health related confidentiality laws.
• Demonstrated ability to prioritize workload, manage competing demands, and communicate effectively in a professional environment.
• Demonstrated experience resolving conflict in a fast-paced and high-pressure setting.
Preferred Qualifications/Transferrable Skills:*
• Demonstrated supervisory experience, including hiring, coaching, performance evaluation, and progressive discipline.
• Experience using EPIC Wisdom (Electronic Health Record).
• Working knowledge of Federal and State regulations applicable to Federally Qualified Health Centers (FQHC).
• Experience working effectively in a unionized environment.
Pre-Employment Requirements:
• Must pass a criminal history check which may include national or state fingerprint records check.
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. :*
• Minimum of four (4) years of progressively responsible experience in dental clinic operations that demonstrates the knowledge and skills required for this position.
• Minimum one (1) year of experience in a lead role or supervisory role.
• Experience developing, implementing and interpreting policies and procedures.
• Experience responding to patient complaints and/or complex requests for information.
• Strong working knowledge of HIPAA and other health related confidentiality laws.
• Demonstrated ability to prioritize workload, manage competing demands, and communicate effectively in a professional environment.
• Demonstrated experience resolving conflict in a fast-paced and high-pressure setting.
Preferred Qualifications/Transferrable Skills:*
• Demonstrated supervisory experience, including hiring, coaching, performance evaluation, and progressive discipline.
• Experience using EPIC Wisdom (Electronic Health Record).
• Working knowledge of Federal and State regulations applicable to Federally Qualified Health Centers (FQHC).
• Experience working effectively in a unionized environment.
Pre-Employment Requirements:
• Must pass a criminal history check which may include national or state fingerprint records check.
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Leadership & Clinic Operations
• Provide operational supervision across multiple Clackamas County dental clinic sites.
• Develop and implement workflows and processes to support program objectives and operational goals.
• Prioritize, plan, and assign work activities to meet clinic productivity targets.
• Monitor, evaluate, and continuously improve clinic workflows, policies, and procedures.
• Identify operational challenges and implement effective solutions to address staff and patient needs.
• Oversee daily clinic operations, including front office functions related to the dental program.
• Supervise auxiliary staff and provide operational oversight of Dentists and Dental Hygienists.
• Approve staff payroll and time off requests, manage staffing assignments and resource allocation.
• Monitor and support clinic performance related to quality measures, patient access, and service delivery outcomes.
• Collaborate with leadership and clinical teams to advance quality improvement initiatives and operational efficiency.
• Promote a positive, inclusive workplace culture that supports teamwork, accountability, and staff engagement.
Human Resources
• Lead recruitment, onboarding, and training of support staff.
• Ensure staff compliance with required County trainings, policies, and procedural updates.
• Support credentialing processes, including collection and display of licenses and certifications.
• Conduct performance evaluations, including probationary reviews, mid-year check-ins, and annual evaluations.
• Provide operational input on team dynamics and performance of licensed dental professionals.
• Coordinate student placements and evaluate participants in collaboration with dental schools and training programs.
• Apply union contract provisions and County personnel rules in daily operations.
• Address and resolve employee relations issues related to clinic operations.
Financial & Budget Oversight
• Monitor expenditures to ensure alignment with approved budgets.
• Oversee timekeeping processes, staffing adjustments, and overall operational efficiency.
• Ensure effective procurement and inventory management processes.
• Manage provider schedules to meet patient visit targets and support patient access goals.
• Prepare and complete required access and operational reports for dental care organizations.
• Coordinate equipment needs and purchasing in collaboration with leadership.
Quality & Safety
• Monitor, analyze, and communicate clinic performance metrics and dashboards; recommend operational improvements.
• Use data to identify trends and drive continuous quality improvement initiatives.
• Manage and resolve patient complaints and grievances related to non-clinical concerns.
• Support initiatives to improve clinic efficiency, patient access, and overall program performance.
• Participate in and promote safety programs, trainings, and meetings.
• Ensure compliance with all federal, state, and local regulations, as well as County policies and values.
External Relationships
• Collaborate with dental leadership, external partners, referral sources, and cross-functional teams (medical, behavioral health, call center, and administrative services).
• Support coordination of care with external partners, referral sources, and community agencies.
• Perform other duties as assigned.
WORK SCHEDULE
This position is a full time role scheduled for 40 hours per week, Monday through Friday. Specific work hours will be discussed with the selected candidate at the time of offer to support both operational and team alignment.
This is an on-site/in-person position. The role offers the opportunity to work closely with a collaborative team in a dynamic clinical environment serving the community.
BENEFITS INFORMATION
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 16 hours of vacation accrual per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Employee Assistance Program (EAP)
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see link below for additional information)
This is a full time non-represented group 2 County position
http://www.clackamas.us/des/benefits.html
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of the http://www.clackamas.us/h3s/
http://www.clackamas.us/healthcenters/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS
Clackamas County only accepts online applications.
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at mailto:jobs@clackamas.us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
https://www.clackamas.us/des/jobs.html
https://www.oregonlegislature.gov/bills_laws/ors/ors408.html
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITMENT CONTACT
Jenn Johnson, Recruiter
Email: mailto:JJohnson2@clackamas.us
To apply, visit https://apptrkr.com/7105817
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