Student Information Desk Clerk

Information Desk Clerk at one of four information desks at University of Iowa Health Care/Stead Family Children's Hospital. Demonstrating exceptional customer service on the telephone and in person, welcome and greet patients and visitors, identify needs, provide directions and information on hospital services and amenities in compliance with hospital policies. In a high-volume setting, direct patients and public to specific areas within the hospital complex using extensive knowledge of hospital locations and services. Resolve patient and visitor complaints and difficulties as they occur through the use of effective problem solving, utilize services recovery as necessary. Conduct cash transactions, performing all requirements associated with cash handling. 

Background checks will be conducted. 

Hours to be scheduled between 6am-8pm Monday-Friday and 7am-6pm Saturday & Sunday

$14.00/hr