Operations Intern

Operations Intern 

Company Overview: 

Founded in 2018, IndeVets is on a mission to bring balance, fulfillment, and joy to veterinary medicine. We have created a whole new way to practice veterinary medicine that puts vets first. We provide the freedom of relief work, the stability of an associate position, and a team dedicated to helping vets thrive. We unite thousands of hospitals with the nation’s top veterinarians to deliver what matters most in animal care—happy, healthy doctors performing at their best. Officially certified as a Great Place to Work®! 

Position Summary: 

The Operations Intern will work alongside IndeVets' Operations team as a junior scheduling coordinator, gaining direct experience in the day-to-day scheduling workflows that sit at the heart of IndeVets' business. This intern will actively support the coordination of PSM (Personalized Shift Matching) doctor scheduling — handling requests, managing calendars, and navigating exceptions — with hands-on guidance from your experienced Operations Mentor. 

Essential Responsibilities: 

Assist with scheduling PSM doctors in coordination with the Operations team 

Process incoming scheduling requests and confirm placements with relevant parties 

Manage and maintain scheduling calendars, ensuring accuracy and up-to-date records 

Identify, document, and escalate scheduling conflicts, gaps, or exceptions for resolution 

Learn and apply IndeVets' scheduling tools, workflows, and communication protocols 

Track exception patterns and flag recurring issues to the Ops team 

Support additional operational tasks and special projects as assigned by mentor 

Performs other related duties as assigned 

Education: 

High school diploma or equivalent required AND 

Currently enrolled in Business, Operations Management, Healthcare Administration, or a related program (sophomore or above), OR a recent graduate within 12 months 

Experience: 

Prior experience in scheduling, coordination, administrative, or customer-facing roles, preferred 

Exposure to healthcare, veterinary, or staffing operations, preferred 

Experience handling exceptions, escalations, or time-sensitive logistics, preferred 

Knowledge & Skills: 

Highly organized with strong attention to detail and accuracy 

Clear, professional communicator — comfortable coordinating with multiple parties 

Ability to manage competing priorities and stay calm under scheduling pressure 

Proficient in Microsoft Office or Google Workspace, particularly calendar tools 

What You Will Gain: 

Hands-on experience in a real business environment with real IndeVets workflows 

1:1 mentorship from an experienced IndeVets professional throughout the program 

Cross-functional collaboration with interns from three other departments via the capstone project 

An AI-integrated group capstone project to showcase on your resume or portfolio 

Program completion certificate and professional reference letter available upon request 

Consideration for future paid roles at IndeVets based on performance 

College credit arrangements: IndeVets will provide all required documentation including a signed internship agreement, supervisor evaluations, and hour logs. Students should confirm requirements with their institution and notify us at the time of application. 

Location & Schedule Expectations: 

Hybrid with 2 Days Remote and 1 Day In Office (Old City, Philadelphia) 

24 hours per week 

Pay Expectations: 

Unpaid 

Estimated Start Date: 

June 1 

Equipment: 

IndeVets will provide access to a laptop as needed