Medical Receptionist

Job Summary:

The Medical Receptionist serves as the first point of contact for patients and plays a key role in ensuring smooth daily operations. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced setting.

Responsibilities:

• Greet and check in patients in a professional and friendly manner
• Answer and manage incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Verify insurance information and collect co-pays
• Maintain accurate patient records in the EMR system
• Handle patient inquiries and provide general information
• Coordinate with clinical staff to ensure efficient patient flow
• Perform general administrative tasks such as filing, faxing, and scanning