Sports Sales and Services Specialist

SUMMARY OF POSITION: 

The Sports Sales & Services Specialist supports sports sales efforts and assists with the planning and execution of sporting events hosted in Greenville and Pitt County. This position contributes to sports event recruitment efforts while playing a key role in event servicing, client support, and coordination with local stakeholders and partners, including the City of Greenville, NC Recreation & Parks Department, Pitt County Cultural Arts & Recreation, ECU Athletics, and the Greenville Convention Center to help ensure successful event delivery and positive experiences for event organizers and participants. 

The Specialist assists with researching prospective event opportunities, supporting sales outreach and bid development, maintaining and updating CRM systems including Simpleview, Playeasy, and Mint+, and preparing for conferences, sales missions, and client engagement activities. This role also supports site visits and familiarization tours for prospective event organizers and provides operational support for events hosted in the destination. 

Working closely with the Director of Sports Development, the Specialist helps support sports tourism growth by assisting with event recruitment efforts, strengthening relationships with event organizers and partners, and contributing to the successful planning and execution of sporting events in Greenville and Pitt County. 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Sports Sales Support 

● Assist with identifying and researching prospective sporting event opportunities 

● Support bid development, proposals, and presentations 

● Maintain accurate records of sports leads, bookings, and client interactions in CRM systems including Simpleview, Playeasy, and Mint+ 

● Assist with preparation for conferences, sales missions, and client outreach 

● Support tracking of sports leads and follow-up communications 

● Attend industry conferences, trade shows, and sales missions to support sports sales efforts and represent Play Greenville, NC Sports alongside the Director of Sports Development 

● Maintain records of monthly sales and servicing activities and provide updates to support departmental reporting 

Event Servicing and Coordination 

● Assist with planning and logistics for sporting events hosted in Greenville and Pitt County 

● Serve as an operational contact for event organizers during event planning and execution 

● Support coordination with facility partners, including the City of Greenville Recreation and Parks Department, Pitt County Cultural Arts & Recreation, and ECU Athletics, along with hotels and vendors to assist with event logistics. 

● Assist with hotel room block coordination and communication 

● Provide on-site event support, including welcome services, client assistance, and troubleshooting 

● Support the Director of Sports Development in delivering successful events and positive client experiences 

Site Visits and Partner Coordination 

● Assist with coordinating site visits and familiarization tours led by the Director of Sports Development 

● Maintain communication with facility partners, including the City of Greenville Recreation and Parks Department, Pitt County Cultural Arts & Recreation, ECU Athletics, and the Greenville Convention Center along with hospitality stakeholders. 

● Support relationship management efforts with sports organizers and partners 

● Assist the Director of Sports Development with coordination of the Sports Commission Advisory Committee, including meeting preparation, communications, and logistical support. 

Destination Marketing Experience Team Collaboration 

● Assist the Director of Sports Development in providing sports-related event information and content to support marketing materials, announcements, and promotional efforts 

● Support identification of opportunities to capture sports-related content from events, trade shows, and community activities 

● Assist with maintaining accurate sports facility information and destination assets within platforms such as Playeasy and other internal marketing resources for use in promotional materials. 

● Provide event updates and relevant information to support sports tourism marketing efforts 

Destination and Organizational Representation 

● Represent Play Greenville, NC Sports at community meetings, industry events, and professional associations 

● Promote Greenville and Pitt County as a premier sports tourism destination 

● Support broader Visit Greenville, NC initiatives and organizational goals