Operations Coordinator

Job Duties
Establishes and maintains positive rapport and communications via email and
phone with all relevant departments, regulatory agencies and Charter-related
entities.
Communicates all information proactively and timely with the designated
management including Executives and internal/external customers.
Answers incoming calls and advises process, policy and procedures for all
internal/external customers who contact Operations for guidance and assistance.
Is responsible for working the various phases of irregular operations including
assessment, coordination, facilitation and reporting of the events while working with
other internal departments.
Coordinates all service recovery elements with outside vendors which include Ad
Hoc public and private charters, hotels, transportation companies and/or food and
beverage outlets.
Validate and balance the expenses as it relates to events in which they assisted in
the coordination of.
Coordinate "Positive Contact" between FBOs, and crew members per the Flight
Crew Policy.
Maintains and updates the weekly fuel pricing.
Request Deice/Anti-Ice availability during the winter season.
Coordinates, facilitates and distributes international requirements for international
aircraft movements.
Assist with identifying potential vendors in cities where relationships do not exist.
•Ensure compliance with all FAA, DOT, and TSA directives and security requirements.
Ensure compliance of all company policy and procedures