Teller I, Part Time

POSITION DESCRIPTION

Position Title: Teller I, PT                                                                      Department: Branch

FLSA Classification: Non-Exempt                                                   Approved By: HRD

PAY GRADE: 4                                                                                     TRAVEL PERCENTAGE: 5%

REMOTE WORK ALLOWED: none   

REPORTING RELATIONSHIPS

Position Reports To: Teller Supervisor        

Positions Supervised: None 

POSITION PURPOSE: 

This role provides quality transactions and efficiency to members who prefer personal service. This person proactively recognizes additional financial needs of members and refers them to other Credit Union staff as applicable. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Part time employee will work a flexible schedule up to 30 hours during the standard work week of Monday through Saturday.

ESSENTIAL FUNCTIONS AND BASIC DUTIES: 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit, or obtaining an authorization as needed, issuing official checks, etc.
• Opens and closes computer terminal accounts daily. Balances at end of day.
• Represents the Credit Union in a courteous and professional manner.   
• Resolve member issues and problems in a professional manner or refer to appropriate staff to guarantee the highest quality of service, satisfaction, and retention.
• Support team sales goals by actively listening, identifying, and acting upon members needs by making the appropriate referral of CPM’s products and services. Participate in team and individual sales goals. 
• Follow bank policies and procedures, security guidelines, and comply with all federal, state, and local regulations.
• Ability to travel to accommodate temporary staffing needs as required.
• Reasonable flexibility around scheduled work hours.

PERFORMANCE MEASUREMENTS: 

• Accuracy in balancing and attention to detail are a must. 
• The ability to refer products and services offered by the Credit Union to the membership. 
• Consistently act in a professional manner and follow all Credit Union policies and procedures. 
• Ability to prioritize and multi-task.
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REQUIRED Education AND EXPERIENCE: 

• High school diploma or equivalent required.
• Cash handling experience is preferred.  
• Ability to use office equipment and perform basic mathematical functions.

ADDITIONAL SKILLS AND QUALIFICATIONS: 

• Excellent member service and interpersonal skills. 
• A willingness and desire to professionally interact in a team environment.
• Proficiency in using personal computers and Microsoft office products.

Physical Requirements: 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Sedentary work; prolonged period of sitting or standing.
• Must be able to lift up to 10 pounds at times with or without accommodations.

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or tasks that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPLIANCE AND TRAINING RESPONSIBILITIES:
Employees must comply with CPM’s policies and all applicable laws and regulations, including but not limited to GLBA, BSA, SAFE Act, and Regs B, D, E, CC, and Z. They are responsible for protecting the privacy, integrity, and confidentiality of information. Employees are also required to complete all mandated compliance and information security training to maintain regulatory and security standards.

AFFIRMATIVE ACTION/EEO STATEMENT 

CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified all applicants without regard to race, color, religion, sex, pregnancy, childbirth, and related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic.